2018 Employee Survey Results
2018 Annual Employee Survey Results
U.S. Office of Personnel Management (OPM)
1. Interpretation of Results
OPM empowers excellence in government through great people, and provides leadership and support to Federal Agencies on issues including human resources policy, services, and oversight; background investigations; Federal employee benefits; retirement services; and programs to improve workforce performance. OPM uses Federal Employee Viewpoint Survey (FEVS) results as context to drive positive change. FEVS results reports are distributed individually to each supervisor whose organization had the minimum threshold of responses to generate a report.
During the 2018 FEVS, approximately 58.7% of OPM employees responded to the survey, which was 18.5 percentage points greater than the Governmentwide response rate of 40.6%. OPM consistently scores higher on most survey items as compared to the Governmentwide averages. In addition for 2018, OPM had no “challenge” survey items, which are defined as 35% or more employee responses selecting strongly disagree or disagree on an item. Out of all the survey items, employees responded with higher scores on 39 questions versus the 2017 FEVS, while 32 questions declined.
For overall indices, the Employee Engagement Index (EEI) improved slightly, as 71.5% positive versus 71.2% positive. Although the EEI Leaders Lead subindex dropped to 59.1% from 59.4%, the Supervisors subindex improved to 81.4% from 81.1% and the Intrinsic Work Experience subindex improved to 74.1% from 72.9% (+1.1%). The Diversity and Inclusion Quotient index improved by 0.1% to 65.5% from 65.4%. Notable changes were a 0.9% decrease in the Open subindex measuring management supporting diversity, with 64.2% from 65.1%, and a 1.3% increase in the Fair subindex, measuring whether all employees are treated equally, with 55.6% from 54.3%.
The most consistent increase in positive responses occurred with questions regarding employees’ Work Experiences. Positive results on 16 out of 19 questions on this theme increased between 0.2% and 2.7%. The top three increases in items in this group were: “I like the kind of work that I do” at 84.2% (+2.7%), “I am constantly looking for ways to do my job better” at 91.9% (+2.2%), and “I have sufficient resources to get my job done” at 57.6% (+2.2%). Employees also reflected positively on their Work Unit, with positive increases on 9 out of 10 questions between 0.8% and 2.5%. This included “Employees in my work unit share job knowledge” at 83.9% (+2.5%), “The skill level in my work unit has improved in the past year” at 61.7% (+2.1%), and “awards in my work unit depend on how well employees perform their jobs” at 55.0% (+2%).
The top five percent positive items on the 2018 survey were: “When needed I am willing to put in the extra effort to get a job done” at 96.6% (+1.4%), “the work I do is important” at 93.0% (+1%), “I am constantly looking for ways to do my job better” at 91.9% (+2.2%), “In the last six months, my supervisors has talked with me about my performance” at 91.7% (-1.4%), and “I am held accountable for achieving results” at 90.8% (+.5%). The biggest increases versus 2017 were: “My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals” at 82.4% (+11.7%), “I like the kind of work that I do” at 84.2% (+2.7%), and “Employees in my work unit share job knowledge” at 83.9% (+2.5%). Please note: the text for the above “Work unit has the job-relevant knowledge and skills” item changed between 2017 and 2018, originally stating “the workforce has the job-relevant knowledge and skills…” resulting in a significant change in meaning.
The five lowest percent positive items on the 2018 survey were: “How satisfied are you with your opportunity to get a better job in your organization” at 40.0% (although this improved 2.4%), “Pay raises depend on how well employees perform” at 41.5% (-1.6%), “In my organization senior leaders generate high levels of motivation and commitment” at 43% (-1.8%), “I believe the results of this survey will be used to make my agency a better place to work” at 43.5% (-2.0%), and “How satisfied are you with the policies and practices of your senior leaders” at 45.1% (-2.9%). The biggest decreases in percent positive versus 2017 were: “How satisfied are you with the information you receive from management on what’s going on in your organization” at 51.5% (-3.6%), “How satisfied are you with the policies and practices of your senior leaders” at 45.1% (-2.9%), and “My agency is successful at accomplishing its mission” at 68.2% (-2.6%).
On the Strategic Plan for Fiscal Years FY18 to FY22, OPM has included FEVS items as measures of two objectives. These are strategic objective 4.1: Improve collaboration, transparency, and communication among OPM leadership to make better, more efficient decisions, and 4.2: Invest in OPM management and provide the tools managers need to maximize employee performance. For objective 4.1 on Collaborative management, OPM has maintained the same 61.6% versus 2017. For objective 4.2, OPM has improved on the perception of “steps taken to deal with poor performers” with 45.4% versus 43.9% in 2017, a 1.5% increase and above the target for FY19. OPM continues to be committed to maximizing employee performance, and performed the following activities in 2018:
- Issued guidance to all agency managers on implementing performance improvement plans (PIPs) and modified the way the agency tracks PIPs to facilitate reporting to management.
- Implemented a communication plan to ensure managers know who to contact and how if they need employee relations support. To evaluate the effectiveness of this approach, OPM developed and distributed an Employee Relations accessibility and satisfaction survey.
- OPM established a new performance management resource page within the agency's learning management system to provide managers with easy access to courses on a variety of performance management topics. OPM also designed and delivered in-person and virtual training courses on performance management topics for managers.
- OPM held focus groups at multiple levels, seeking feedback on the agency's supervisory performance standard, and is reviewing feedback which will lead to implementation of an updated standard to ensure supervisors are held accountable for maximizing the performance of employees.
OPM’s 2018 FEVS results were first shared with agency senior leadership. These results reports are reviewed and analyzed on an Agency-wide basis to gauge OPM employee perceptions of the Agency, and to identify areas that may have increased or decreased significantly during the year. For first-line supervisors, approximately 380 results reports are shared with supervisors throughout the agency. These supervisory email communications also include an Engagement Drivers report and suggested practices for improving employee engagement.
2. How the survey was conducted:
The survey was conducted online from May 10, 2018 to June 21, 2018.
3. Description of sample:
All full-time and part-time permanent OPM employees on board as of 10/1/2017 were surveyed.
4. Survey items and response choices:
See below.
5. Number of employees surveyed, number responded and representativeness of respondents:
Sample or Census: Census
Number of surveys completed: 3,069
Number of surveys administered: 5,229
Response Rate: 58.7%
Question | Percent Positive % | Strongly Agree % | Agree % | Neutral % | Disagree % | Strongly Disagree % | Percent Negative % | Strongly Agree N | Agree N | Neutral N | Disagree N | Strongly Disagree N | Item Response Total** N | No Basis to Judge N | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 |
*I am given a real opportunity to improve my skills in my organization. |
66.7% | 24.5% | 42.1% | 16.0% | 11.7% | 5.6% | 17.3% | 763 | 1,295 | 478 | 351 | 161 | 3,048 | N/A |
2 | I have enough information to do my job well. | 69.0% | 20.3% | 48.7% | 15.0% | 11.8% | 4.2% | 16.0% | 632 | 1,490 | 452 | 355 | 122 | 3,051 | N/A |
3 | I feel encouraged to come up with new and better ways of doing things. | 61.0% | 24.9% | 36.1% | 18.2% | 13.5% | 7.3% | 20.8% | 780 | 1,093 | 546 | 398 | 215 | 3,032 | N/A |
4 | My work gives me a feeling of personal accomplishment. | 75.5% | 33.6% | 41.9% | 13.6% | 6.7% | 4.1% | 10.8% | 1,043 | 1,281 | 413 | 206 | 118 | 3,061 | N/A |
5 | I like the kind of work I do. | 84.2% | 40.3% | 43.9% | 10.4% | 3.5% | 1.9% | 5.4% | 1,245 | 1,336 | 312 | 107 | 56 | 3,056 | N/A |
6 | I know what is expected of me on the job. | 83.3% | 35.9% | 47.4% | 8.7% | 5.4% | 2.6% | 7.9% | 1,105 | 1,447 | 266 | 163 | 76 | 3,057 | N/A |
7 | When needed I am willing to put in the extra effort to get a job done. | 96.6% | 64.1% | 32.5% | 2.5% | 0.6% | 0.4% | 1.0% | 1,969 | 985 | 77 | 17 | 13 | 3,061 | N/A |
8 | I am constantly looking for ways to do my job better. | 91.9% | 51.1% | 40.7% | 6.8% | 0.8% | 0.5% | 1.3% | 1,564 | 1,243 | 213 | 24 | 16 | 3,060 | N/A |
9 | I have sufficient resources (for example, people, materials, budget) to get my job done. | 57.6% | 17.0% | 40.6% | 13.6% | 18.3% | 10.6% | 28.8% | 516 | 1,256 | 415 | 544 | 304 | 3,035 | 9 |
10 | *My workload is reasonable. | 59.0% | 15.0% | 44.0% | 15.2% | 15.9% | 9.9% | 25.8% | 456 | 1,356 | 458 | 479 | 285 | 3,034 | 7 |
11 | *My talents are used well in the workplace. | 63.0% | 19.5% | 43.5% | 17.0% | 11.2% | 8.9% | 20.0% | 600 | 1,327 | 504 | 332 | 256 | 3,019 | 10 |
12 | *I know how my work relates to the agency's goals. | 87.5% | 36.6% | 50.8% | 7.3% | 3.1% | 2.2% | 5.3% | 1,126 | 1,547 | 220 | 92 | 66 | 3,051 | 6 |
13 | The work I do is important. | 93.0% | 57.6% | 35.4% | 4.6% | 1.6% | 0.8% | 2.4% | 1,754 | 1,063 | 145 | 51 | 27 | 3,040 | 8 |
14 | Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well. | 65.0% | 26.0% | 39.0% | 16.9% | 9.8% | 8.2% | 18.0% | 794 | 1,179 | 510 | 280 | 233 | 2,996 | 62 |
15 | My performance appraisal is a fair reflection of my performance. | 76.2% | 33.0% | 43.3% | 10.5% | 7.6% | 5.7% | 13.3% | 1,009 | 1,323 | 317 | 220 | 161 | 3,030 | 31 |
16 | I am held accountable for achieving results. | 90.8% | 39.9% | 50.9% | 6.9% | 1.5% | 0.8% | 2.3% | 1,234 | 1,543 | 204 | 43 | 23 | 3,047 | 8 |
17 | *I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. | 69.9% | 33.0% | 36.8% | 16.4% | 6.9% | 6.8% | 13.7% | 973 | 1,051 | 454 | 195 | 185 | 2,858 | 195 |
18 | My training needs are assessed. | 59.4% | 19.8% | 39.6% | 19.3% | 13.5% | 7.7% | 21.3% | 617 | 1,213 | 584 | 401 | 225 | 3,040 | 22 |
19 | In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding). | 80.4% | 38.9% | 41.5% | 9.1% | 5.8% | 4.7% | 10.5% | 1,186 | 1,249 | 274 | 176 | 136 | 3,021 | 38 |
20 | *The people I work with cooperate to get the job done. | 80.8% | 35.6% | 45.1% | 11.5% | 5.9% | 1.8% | 7.7% | 1,109 | 1,380 | 344 | 173 | 53 | 3,059 | N/A |
21 | My work unit is able to recruit people with the right skills. | 51.7% | 13.4% | 38.3% | 25.6% | 13.4% | 9.3% | 22.7% | 394 | 1,123 | 721 | 378 | 243 | 2,859 | 202 |
22 | Promotions in my work unit are based on merit. | 45.2% | 14.5% | 30.6% | 29.1% | 14.2% | 11.5% | 25.7% | 411 | 852 | 799 | 383 | 293 | 2,738 | 314 |
23 | In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. | 45.4% | 13.1% | 32.4% | 29.2% | 13.8% | 11.6% | 25.4% | 338 | 842 | 741 | 337 | 281 | 2,539 | 516 |
24 | *In my work unit, differences in performance are recognized in a meaningful way. | 45.2% | 12.8% | 32.4% | 27.5% | 16.5% | 10.8% | 27.3% | 362 | 913 | 761 | 443 | 286 | 2,765 | 293 |
25 | Awards in my work unit depend on how well employees perform their jobs. | 55.0% | 16.6% | 38.4% | 24.2% | 11.1% | 9.7% | 20.8% | 472 | 1,073 | 668 | 300 | 257 | 2,770 | 288 |
26 | Employees in my work unit share job knowledge with each other. | 83.9% | 35.7% | 48.2% | 8.7% | 4.7% | 2.7% | 7.4% | 1,090 | 1,472 | 260 | 137 | 81 | 3,040 | 22 |
27 | The skill level in my work unit has improved in the past year. | 61.7% | 23.8% | 37.8% | 25.2% | 8.4% | 4.7% | 13.1% | 676 | 1,083 | 706 | 234 | 126 | 2,825 | 226 |
28 | How would you rate the overall quality of work done by your work unit? | 90.0% | 49.7% | 40.3% | 8.6% | 1.0% | 0.5% | 1.4% | 1,540 | 1,220 | 253 | 28 | 13 | 3,054 | N/A |
29 | *My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals. | 82.4% | 34.3% | 48.1% | 10.7% | 5.2% | 1.6% | 6.9% | 1,056 | 1,443 | 314 | 151 | 47 | 3,011 | 43 |
30 | Employees have a feeling of personal empowerment with respect to work processes. | 52.0% | 14.9% | 37.1% | 22.4% | 16.5% | 9.1% | 25.6% | 448 | 1,102 | 652 | 478 | 259 | 2,939 | 100 |
31 | Employees are recognized for providing high quality products and services. | 57.2% | 17.3% | 39.9% | 19.8% | 14.1% | 8.9% | 23.0% | 521 | 1,181 | 572 | 407 | 250 | 2,931 | 105 |
32 | Creativity and innovation are rewarded. | 45.4% | 15.0% | 30.4% | 28.0% | 16.4% | 10.2% | 26.6% | 437 | 869 | 780 | 451 | 281 | 2,818 | 204 |
33 | Pay raises depend on how well employees perform their jobs. | 41.5% | 11.6% | 29.9% | 28.3% | 18.1% | 12.1% | 30.2% | 316 | 818 | 785 | 491 | 323 | 2,733 | 301 |
34 | Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring). | 59.2% | 19.9% | 39.3% | 28.8% | 5.8% | 6.1% | 11.9% | 540 | 1,051 | 753 | 146 | 151 | 2,641 | 396 |
35 | Employees are protected from health and safety hazards on the job. | 63.9% | 19.9% | 43.9% | 20.6% | 8.9% | 6.7% | 15.6% | 604 | 1,285 | 601 | 255 | 192 | 2,937 | 105 |
36 | My organization has prepared employees for potential security threats. | 73.7% | 21.6% | 52.0% | 14.9% | 7.6% | 3.8% | 11.4% | 654 | 1,539 | 444 | 226 | 114 | 2,977 | 50 |
37 | Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated. | 60.1% | 22.3% | 37.7% | 22.1% | 8.6% | 9.3% | 17.9% | 629 | 1,046 | 598 | 227 | 241 | 2,741 | 289 |
38 | Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated. | 72.3% | 29.8% | 42.5% | 18.7% | 3.6% | 5.4% | 9.0% | 816 | 1,139 | 488 | 91 | 135 | 2,669 | 357 |
39 | My agency is successful at accomplishing its mission. | 68.2% | 20.8% | 47.4% | 18.5% | 8.5% | 4.8% | 13.3% | 628 | 1,392 | 534 | 247 | 147 | 2,948 | 82 |
40 | *I recommend my organization as a good place to work. | 68.2% | 27.6% | 40.7% | 18.7% | 8.0% | 5.1% | 13.1% | 851 | 1,235 | 564 | 242 | 145 | 3,037 | N/A |
41 | *I believe the results of this survey will be used to make my agency a better place to work. | 43.5% | 15.4% | 28.2% | 26.3% | 15.8% | 14.4% | 30.2% | 438 | 813 | 744 | 448 | 403 | 2,846 | 190 |
42 | My supervisor supports my need to balance work and other life issues. | 86.8% | 54.7% | 32.1% | 6.3% | 3.4% | 3.5% | 6.9% | 1,678 | 955 | 190 | 96 | 97 | 3,016 | 16 |
43 | My supervisor provides me with opportunities to demonstrate my leadership skills. | 71.2% | 38.9% | 32.3% | 16.4% | 7.2% | 5.2% | 12.4% | 1,196 | 967 | 482 | 216 | 148 | 3,009 | 21 |
44 | Discussions with my supervisor about my performance are worthwhile. | 75.2% | 41.2% | 34.0% | 13.0% | 6.5% | 5.3% | 11.8% | 1,261 | 1,021 | 385 | 198 | 150 | 3,015 | 20 |
45 | My supervisor is committed to a workforce representative of all segments of society. | 78.5% | 44.7% | 33.9% | 15.6% | 2.1% | 3.7% | 5.8% | 1,262 | 944 | 421 | 55 | 94 | 2,776 | 254 |
46 | My supervisor provides me with constructive suggestions to improve my job performance. | 74.8% | 40.0% | 34.8% | 14.0% | 6.3% | 4.9% | 11.2% | 1,229 | 1,037 | 421 | 191 | 138 | 3,016 | 17 |
47 | Supervisors in my work unit support employee development. | 75.7% | 41.2% | 34.5% | 13.8% | 5.3% | 5.2% | 10.5% | 1,251 | 1,023 | 400 | 155 | 143 | 2,972 | 61 |
48 | My supervisor listens to what I have to say. | 83.7% | 50.9% | 32.7% | 8.7% | 4.6% | 3.0% | 7.6% | 1,552 | 990 | 258 | 136 | 87 | 3,023 | N/A |
49 | My supervisor treats me with respect. | 88.1% | 57.2% | 30.9% | 6.5% | 3.1% | 2.3% | 5.4% | 1,747 | 924 | 199 | 90 | 65 | 3,025 | N/A |
50 | In the last six months, my supervisor has talked with me about my performance. | 91.7% | 54.0% | 37.7% | 4.1% | 2.4% | 1.9% | 4.2% | 1,652 | 1,133 | 121 | 71 | 47 | 3,024 | N/A |
51 | I have trust and confidence in my supervisor. | 78.0% | 49.4% | 28.6% | 11.6% | 5.4% | 5.0% | 10.4% | 1,519 | 858 | 344 | 160 | 145 | 3,026 | N/A |
52 | Overall, how good a job do you feel is being done by your immediate supervisor? | 81.3% | 54.4% | 26.8% | 12.0% | 3.4% | 3.3% | 6.7% | 1,658 | 804 | 360 | 102 | 95 | 3,019 | N/A |
53 | In my organization, senior leaders generate high levels of motivation and commitment in the workforce. | 43.0% | 14.0% | 28.9% | 25.9% | 16.9% | 14.3% | 31.2% | 416 | 859 | 746 | 478 | 409 | 2,908 | 105 |
54 | My organization's senior leaders maintain high standards of honesty and integrity. | 57.3% | 20.0% | 37.3% | 23.8% | 8.7% | 10.2% | 18.9% | 557 | 1,025 | 638 | 223 | 269 | 2,712 | 308 |
55 | Supervisors work well with employees of different backgrounds. | 73.7% | 28.8% | 44.9% | 17.8% | 3.7% | 4.7% | 8.5% | 803 | 1,242 | 486 | 96 | 122 | 2,749 | 260 |
56 | *Managers communicate the goals of the organization. | 70.0% | 22.9% | 47.1% | 16.5% | 7.0% | 6.6% | 13.6% | 692 | 1,391 | 479 | 205 | 185 | 2,952 | 52 |
57 | Managers review and evaluate the organization's progress toward meeting its goals and objectives. | 70.0% | 23.6% | 46.4% | 18.9% | 5.8% | 5.3% | 11.0% | 666 | 1,280 | 515 | 159 | 136 | 2,756 | 255 |
58 | Managers promote communication among different work units (for example, about projects, goals, needed resources). | 60.3% | 20.1% | 40.2% | 19.7% | 10.6% | 9.4% | 20.0% | 589 | 1,154 | 557 | 300 | 257 | 2,857 | 158 |
59 | Managers support collaboration across work units to accomplish work objectives. | 62.8% | 21.8% | 41.0% | 20.5% | 8.0% | 8.7% | 16.7% | 633 | 1,180 | 572 | 223 | 238 | 2,846 | 160 |
60 | Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor? | 68.5% | 32.0% | 36.5% | 18.7% | 6.6% | 6.2% | 12.8% | 906 | 1,013 | 517 | 177 | 163 | 2,776 | 237 |
61 | I have a high level of respect for my organization's senior leaders. | 56.6% | 22.6% | 34.0% | 23.8% | 10.4% | 9.2% | 19.5% | 669 | 1,004 | 692 | 289 | 269 | 2,923 | 80 |
62 | Senior leaders demonstrate support for Work/Life programs. | 60.8% | 24.1% | 36.7% | 23.3% | 8.5% | 7.3% | 15.8% | 664 | 985 | 610 | 225 | 190 | 2,674 | 338 |
63 | *How satisfied are you with your involvement in decisions that affect your work? | 51.5% | 16.0% | 35.5% | 23.8% | 17.1% | 7.6% | 24.7% | 493 | 1,070 | 697 | 517 | 216 | 2,993 | N/A |
64 | *How satisfied are you with the information you receive from management on what's going on in your organization? | 51.5% | 16.0% | 35.5% | 21.6% | 17.0% | 9.9% | 26.9% | 490 | 1,070 | 640 | 508 | 286 | 2,994 | N/A |
65 | *How satisfied are you with the recognition you receive for doing a good job? | 57.5% | 19.8% | 37.6% | 21.4% | 13.3% | 7.8% | 21.1% | 609 | 1,139 | 632 | 398 | 220 | 2,998 | N/A |
66 | How satisfied are you with the policies and practices of your senior leaders? | 45.1% | 13.3% | 31.8% | 31.1% | 14.7% | 9.1% | 23.7% | 408 | 970 | 920 | 436 | 265 | 2,999 | N/A |
67 | How satisfied are you with your opportunity to get a better job in your organization? | 40.0% | 12.6% | 27.4% | 29.1% | 16.8% | 14.1% | 30.9% | 385 | 818 | 882 | 496 | 409 | 2,990 | N/A |
68 | How satisfied are you with the training you receive for your present job? | 56.4% | 17.0% | 39.5% | 21.3% | 14.4% | 7.8% | 22.2% | 526 | 1,190 | 635 | 424 | 225 | 3,000 | N/A |
69 | *Considering everything, how satisfied are you with your job? | 71.8% | 25.5% | 46.3% | 16.0% | 7.8% | 4.4% | 12.3% | 778 | 1,393 | 473 | 230 | 127 | 3,001 | N/A |
70 | Considering everything, how satisfied are you with your pay? | 70.1% | 21.9% | 48.2% | 14.6% | 10.3% | 5.0% | 15.3% | 672 | 1,456 | 430 | 302 | 140 | 3,000 | N/A |
71 | *Considering everything, how satisfied are you with your organization? | 61.7% | 18.4% | 43.3% | 19.3% | 12.1% | 6.9% | 19.0% | 561 | 1,298 | 565 | 358 | 201 | 2,983 | N/A |
Results for Question 72 - 78: Work/Life and Telework
72. Please select the response below that BEST describes your current teleworking schedule. | N | % |
---|---|---|
I telework very infrequently, on an unscheduled or short-term basis | 305 | 10.3% |
I telework, but only about 1 or 2 days per month | 164 | 5.2% |
I telework 1 or 2 days per week | 896 | 30.6% |
I telework 3 or 4 days per week | 376 | 12.1% |
I telework every work day | 811 | 26.4% |
I do not telework because I have to be physically present on the job | 200 | 6.9% |
I do not telework because of technical issues that prevent me from teleworking | 16 | 0.6% |
I do not telework because I did not receive approval to do so, even though I have the kind of job where I can telework | 81 | 3.2% |
I do not telework because I choose not to telework | 131 | 4.6% |
Total | 2,980 | 100.0% |
73. How satisfied are you with the following Work/Life programs in your agency? Telework | N | Satisfaction % | All Response Options % |
---|---|---|---|
Very Satisfied | 1,378 | 52.2% | 47.3% |
Satisfied | 821 | 31.1% | 28.2% |
Neither Satisfied nor Dissatisfied | 266 | 10.3% | 9.1% |
Dissatisfied | 98 | 4.2% | 3.4% |
Very Dissatisfied | 55 | 2.2% | 1.9% |
Item Response Total | 2,618 | 100.0% | 89.8% |
I choose not to participate in these programs | 95> | -- | 3.3% |
These programs are not available to me | 188 | -- | 6.4% |
I am unaware of these programs | 15 | -- | 0.5% |
Total | 2,916 | 100.0% | 100.00% |
74. How satisfied are you with the following Work/Life programs in your agency? Alternative Work Schedules | N | Satisfaction % | All Response Options % |
---|---|---|---|
Very Satisfied | 1,259 | 55.1% | 42.4% |
Satisfied | 754 | 32.9% | 25.4% |
Neither Satisfied nor Dissatisfied | 228 | 9.7% | 7.7% |
Dissatisfied | 26 | 1.2% | 0.9% |
Very Dissatisfied | 25 | 1.1% | 0.8% |
Item Response Total | 2,292 | 100.0% | 77.1% |
I choose not to participate in these programs | 533 | -- | 17.9% |
These programs are not available to me | 128 | -- | 4.3% |
I am unaware of these programs | 19 | -- | 0.6% |
Total | 2,972 | 100.0% | 100.0% |
75. How satisfied are you with the following Work/Life programs in your agency? Health and Wellness Programs | N | Satisfaction % | All Response Options % |
---|---|---|---|
Very Satisfied | 426 | 23.2% | 14.3% |
Satisfied | 647 | 35.3% | 21.7% |
Neither Satisfied nor Dissatisfied | 555 | 30.5% | 18.6% |
Dissatisfied | 142 | 7.6% | 4.8% |
Very Dissatisfied | 61 | 3.3% | 2.0% |
Item Response Total | 1,831 | 100.0% | 61.3% |
I choose not to participate in these programs | 396 | -- | 13.3% |
These programs are not available to me | 491 | -- | 16.4% |
I am unaware of these programs | 268 | -- | 9.0% |
Total | 2,986 | 100.0% | 100.0% |
76. How satisfied are you with the following Work/Life programs in your agency? Employee Assistance Program | N | Satisfaction % | All Response Options % |
---|---|---|---|
Very Satisfied | 315 | 18.6% | 10.5% |
Satisfied | 493 | 29.4% | 16.5% |
Neither Satisfied nor Dissatisfied | 835 | 48.2% | 27.9% |
Dissatisfied | 35 | 2.0% | 1.2% |
Very Dissatisfied | 29 | 1.8% | 1.0% |
Item Response Total | 1,707 | 100.0% | 57.1% |
I choose not to participate in these programs | 930 | -- | 31.1% |
These programs are not available to me | 73 | -- | 2.4% |
I am unaware of these programs | 281 | -- | 9.4% |
Total | 2,991 | 100.0% | 100.0% |
77. How satisfied are you with the following Work/Life programs in your agency? Child Care Programs | N | Satisfaction % | All Response Options % |
---|---|---|---|
Very Satisfied | 156 | 14.4% | 5.2% |
Satisfied | 217 | 19.7% | 7.3% |
Neither Satisfied nor Dissatisfied | 670 | 60.0% | 22.4% |
Dissatisfied | 44 | 3.9% | 1.5% |
Very Dissatisfied | 23 | 2.1% | 0.8% |
Item Response Total | 1,110 | 100.0% | 37.1% |
I choose not to participate in these programs | 1,054 | -- | 35.2% |
These programs are not available to me | 424 | -- | 14.2% |
I am unaware of these programs | 403 | -- | 13.5% |
Total | 2,991 | 100.0% | 100.0% |
78. How satisfied are you with the following Work/Life programs in your agency? Elder Care Programs | N | Satisfaction % | All Response Options % |
---|---|---|---|
Very Satisfied | 138 | 13.9% | 4.6% |
Satisfied | 151 | 15.3% | 5.1% |
Neither Satisfied nor Dissatisfied | 703 | 68.4% | 23.5% |
Dissatisfied | 16 | 1.5% | 0.5% |
Very Dissatisfied | 9 | 0.9% | 0.3% |
Item Response Total | 1,017 | 100.0% | 34.0% |
I choose not to participate in these programs | 1,116 | -- | 37.3% |
These programs are not available to me | 333 | -- | 11.1% |
I am unaware of these programs | 524 | -- | 17.5% |
Total | 2,990 | 100.0% | 100.0% |
Percentages are weighted to represent the Agency's population.
Demographics
Where do you work? | % |
---|---|
Headquarters | 35.7% |
Field | 64.3% |
Total | 100.00% |
What is your supervisory status? | % |
---|---|
Non-Supervisor | 82.5% |
Team Leader | 5.9% |
Supervisor | 7.6% |
Manager | 2.6% |
Senior Leader | 1.4% |
Total | 100.00% |
Are you: | % |
---|---|
Male | 45% |
Female | 55% |
Total | 100.00% |
Are you Hispanic or Latino? | % |
---|---|
Yes | 7.9% |
No | 92.1% |
Total | 100.00% |
Please select the racial category or categories with which you most closely identify. | % |
---|---|
American Indian or Alaska Native | 0.8% |
Asian | 2.6% |
Black or African American | 17.8% |
Native Hawaiian or Other Pacific Islander | 0.5% |
White | 74% |
Two or more races | 4.3% |
Total | 100.00% |
What is the highest degree or level of education you have completed? | % |
---|---|
Less than High School | -- |
High School Diploma/GED or equivalent | -- |
Trade or Technical Certificate | -- |
Some College (no degree) | -- |
Associate's Degree (e.g., AA, AS) | -- |
Bachelor's Degree (e.g., BA, BS) | -- |
Master's Degree (e.g., MA, MS, MBA) | -- |
Doctoral/Professional Degree (e.g., Ph.D., MD, JD) | -- |
Total | -- |
Note: All results are suppressed when any single demographic category has fewer than 4 responses.
What is your pay category/grade? | % |
---|---|
Federal Wage System | -- |
GS 1-6 | -- |
GS 7-12 | -- |
GS 13-15 | -- |
Senior Executive Service | -- |
Senior Level (SL) or Scientific or Professional (ST) | -- |
Other | -- |
Total | -- |
Note: All results are suppressed when any single demographic category has fewer than 4 responses.
How long have you been with the Federal Government (excluding military service)? | % |
---|---|
Less than 1 year | 1.9% |
1 to 3 years | 11.9% |
4 to 5 years | 5.3% |
6 to 10 years | 25.8% |
11 to 14 years | 18.6% |
15 to 20 years | 13.7% |
More than 20 years | 22.8% |
Total | 100.00% |
How long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)? | % |
---|---|
Less than 1 year | 3.6% |
1 to 3 years | 23.3% |
>4 to 5 years | 6.7% |
>6 to 10 years | 27.8% |
>11 to 20 years | 27.6% |
>More than 20 years | 11.1% |
>Total | 100.00% |
Are you considering leaving your organization within the next year, and if so, why? | % |
---|---|
>No | 70% |
>Yes, to retire | 4.3% |
>Yes, to take another job within the Federal Government | 18.8% |
>Yes, to take another job outside the Federal Government | 2.5% |
>Yes, other | 4.4% |
>Total | 100.00% |
I am planning to retire: | % |
---|---|
>Within one year | 2.4% |
>Between one and three years | 8.1% |
>Between three and five years | 9.1% |
>Five or more years | 80.3% |
>Total | 100.00% |
Are you transgender? | % |
---|---|
Yes | 0.3% |
No | 99.7% |
Total | 100.00% |
What is your US military service status? | % |
---|---|
No Prior Military Service | 69.1% |
Currently in National Guard or Reserves | 1.7% |
Retired | 11.6% |
Separated or Discharged | 17.7% |
Total | 100.00% |
Are you an individual with a disability? | % |
---|---|
Yes | 16.9% |
No | 83.1% |
Total | 100.00% |
What is your age group? | % |
---|---|
25 and under | 0.72% |
26-29 | 2.85% |
30-39 | 28.21% |
40-49 | 26.32% |
50-59 | 30.85% |
60 or older | 11.05% |
Total | 100.00% |
Percentages for demographic questions are unweighted.
**Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'.