Contact Policymakers
Federal Job Vacancies
If you are a Federal job seeker/applicant, retiree, or Federal employee who has a question about your eligibility for a Federal job opportunity/opening/vacancy posted on USAJOBS or you have a question about a specific job(s), please contact the specific employing agencies’ HR points of contact listed in the USAJOBS job opportunity announcement.
Access to Official Personnel Folders
Current Federal Employees
If you are currently a Federal employee and want access to your Official Personnel Folder (OPF) or e-OPF, you must contact your agency's Human Resources Office. If you contact OPM, you will be referred to your agency's Human Resources Office to access your OPF or e-OPF.
Former Federal Employees
If you are not a current employee, your files/records have been sent to the National Personnel Records Center (NPRC). Please visit the Official Personnel Folders (OPF), Archival Holdings and Access webpage of the National Archives. You can request copies of records from your personnel file from NPRC. On NPRC’s website, there are two employment ending dates pages to review to obtain civilian personnel records:
- If the Federal civil servant's employment ended before 1952
- If the Federal civil servant's employment ended 1952 or after
Federal Retirees
General Contact Information for OPM
- Phone
- 202-606-1800*
- Mailing Address
- U.S. Office of Personnel Managment
1900 E Street, NW, Room 7460
Washington, DC 20415 - Business Hours
- 8:00 a.m. to 5:00 p.m. Eastern Time
Monday through Friday (excluding Federal holidays) - Contact Information by Topic
Below you will find links to general human resources policy information, which you may find useful. If you have a policy question, it should be directed to OPM through the appropriate headquarters Human Resources Policy Office of the applicable Federal Department or Independent Agency. If you are a current or former Federal employee, please contact the Human Resources Office at your current or former agency for all HR related questions. If you contact OPM using one of the email addresses below, you will be referred to your agency's Human Resources Office. You may find an appropriate contact for your agency within OPM's Directory of Headquarters Level Agency Benefits Officers.
- Assessment and Selection
- assessment_information@opm.gov
- Classification and Qualifications
- fedclass@opm.gov
- Employee Relations
- awr@opm.gov
- Labor-Management Relations
- awr@opm.gov
- Leave
- leavepolicy@opm.gov
- Pay
- paypolicy@opm.gov
- Performance Management
- perform-mgmt@opm.gov
- Senior Executive Service
- sespolicy@opm.gov
- Telework
- teleworkpolicy@opm.gov
- Training and Development
- hrdleadership@opm.gov
- Work/Life
- worklife@opm.gov
- * Hearing impaired users may dial 711 for a TTY-Based Telecommunications Relay Service.
Frequently Asked Questions
Got Questions? Find your answers here! Browse our list of most frequently asked questions about human resources policies under OPM's authority.