Reconsideration of a Postal Service Health Benefits (PSHB) Enrollment Decision

Visit the PSHB enrollment portal to view your enrollment, make changes, and upload supporting documentation.

How to file a reconsideration request

You may request the Postal Service or OPM Retirement to reconsider an initial decision denying coverage or change of enrollment.

To request reconsideration you must make the request in writing including the following information within 30 days of the initial denial notification:

Your or your family member’s name
Address
Date of birth
Social Security number
Name of health insurance company (carrier)
Reason(s) for the request
Retirement claim number, if applicable

If you do not send your reconsideration request within 30 days, you may request an extension by showing that:

You were not notified of the time limit and or were otherwise aware of it, or
That you were prevented by circumstances beyond your control from making the request within the time limit.

Where to file a reconsideration request

Postal employees should send requests to:

USPS
Compensation & Benefits
475 L’Enfant Plaza SW, Suite 9670
Washington, DC 20260

Postal retirees should send requests to:

Office of Personnel Management
Legal Reconsideration Branch, Room 2H31
1900 E ST NW
Washington DC 20415-3550