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OPM.gov / About / 2024 Agency Financial Report / FY 2024 Financial Information – Section 2 / Message from the Chief Financial Officer
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Message from the Chief Financial Officer

Official Portrait of Kiran A. Ahuja.
Erica D. Roach
Chief Financial Officer

The Office of the Chief Financial Officer (OCFO) proudly supports the U.S. Office of the Personnel Management (OPM) mission to lead Federal workforce policies, programs, and benefits. The FY 2024 OPM Agency Financial Report highlights our achievements in financial management excellence.

Guided by fiscal responsibility, transparency, and accountability principles, the OCFO began implementing a series of customer-focused solutions that align with the agency’s strategic goals. In FY 2024, OCFO launched the OCFO Transformation Initiative, reimagining OPM’s financial operations to improve efficiency and elevate customer perspectives across all facets of financial management. Key success stories achieved during FY 2024 include:

  • Remediation of Information Technology Material Weakness: OCFO successfully presented the effectiveness of compensating controls implemented on OPM’s financial systems, which led to the downgrade of the long-standing information technology material weakness. OCFO will continue to collaborate with Office of the Chief Information Officer to remediate the remaining IT system deficiencies that could increase the risks of financial misstatements.
  • Excellence in Financial Reporting: OPM earned its 25th consecutive unmodified “clean” audit opinion and received the prestigious Certificate of Excellence in Accountability Reporting award for the second year, recognizing our commitment to transparency, accountability, and innovation. This award is the highest form of recognition in federal government management reporting and illustrates OPM’s outstanding efforts to increase accountability, transparency, innovation, collaboration, and results.
  • Enhanced Data-Driven Decision-Making and Value-Creating Finance Practices: OCFO focused on creating an agile, analytical, and customer-centric service delivery model. By engaging with program offices, we tailored financial solutions, enhanced financial dashboards, and empowered customers to make informed decisions. Our customer-centric efforts allowed OCFO to better serve customers with effective resolutions, which was further validated by the results of the FY 2024 Mission Support Services Customer Satisfaction Survey conducted by the General Services Administration, as OPM received a remarkable increase of scores in financial management service areas of Strategic Partner and Information & Analysis.
  • Strategic Partnerships: OCFO closely collaborated with our strategic partners, which included agency program offices, shared service providers, and other Federal agencies, to support the Postal Service Reform Act of 2022, which required OPM to implement the Postal Service Health Benefits Program – a new, separate program to provide health insurance to eligible Postal Service employees, annuitants, and their eligible family members.
  • Leadership in Government-Wide Initiatives: OPM collaborated with Federal agencies and professional organizations to drive Government-wide financial management improvements, including advancing payment integrity and contributing to key workgroups on fraud risk management and recruitment. As one of the principal organizations of the Joint Financial Management Improvement Program (JFMIP), OPM worked alongside with OMB, Government Accountability Office, and Department of the Treasury to develop a three-year plan to advance Government-wide payment integrity. OPM has also been an active contributor to the OMB payment integrity guidance revision workgroup, the Council on Federal Financial Assistance (COFFA), and the Chief Financial Officers Council’s workgroups in fraud risk catalog development and intern recruitment pilot. In addition, OCFO leaders partnered with JFMIP, AGA, and numerous Federal agencies to present at professional conferences on various important Government-wide financial management topics, such as business process and system transformation, COFFA, data-driven decision-making, payment integrity, and Artificial Intelligence.

Building on FY 2024’s successes, OPM remains committed to strategic financial management, accountability, and resource optimization to deliver impactful results. Finally, I would like to express my gratitude to our financial management professionals and partners for their dedication and collaboration throughout the year.

Sincerely,

Signature of Robert H. Shriver, III

Erica D. Roach
Chief Financial Officer
United States Office of Personnel Management
November 15, 2024

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