Start or change a checking or savings account allotment
Learn how to start or change allotments of your monthly annuity payment to your checking or savings accounts.
How to access your checking and savings account allotments
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Sign in to your online account
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Click Checking and Savings Account Allotments in the menu
If you already have allotments active, you will see a summary of your account information.
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Click Change to start a new allotment or to change an existing allotment
You'll need you bank name, account number, and routing number to set up allotments to your checking or savings account
Make sure you save your changes before leaving the page.
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Report a Death
To report a death of a Retired Federal Employee or Current Federal Employee, please click the link below that applies:
Services Online Password
If you need a password to log into your Services Online account, or you need your password reset, please visit the following page: Reset your password for OPM Retirement Services Online | OPM.gov
Submit your information below and one of our Customer Service Specialists will begin working on your request. All fields are required. We usually respond within 3 to 5 business days.
Please be advised that the information submitted must be entered by the annuitant or on behalf of the annuitant by the Representative Payee.
Call us if you can't find an answer to your question on OPM.gov or if you can't sign in to OPM Retirement Services Online to manage your annuity account. You may also need to call us for special or complex cases, or because we directed you to.
Phone: 1-888-767-6738
TTY: 711
Hours: Monday thru Friday, 7:40 a.m. to 5:00 p.m. ET
Closed on federal holidays
Our busiest time is between 10:30 a.m. and 1:30 p.m. ET.
Please make sure your first and last name, phone number, email address, claim number, and signature are included in any inquiries or documents you mail to us. We usually respond within 1 to 3 weeks after we receive your mail.
Retirement Operations Center
U.S. Office of Personnel Management
Post Office Box 45
Boyers, PA 16017
OPM Retirement Services does not have a main fax number.
You should only fax us documents if an official OPM form or one of our Customer Service Specialists asks you to (the fax number will be provided on the form, or the Customer Service Specialist will provide you one.) Otherwise, you should mail us your documents.