D5110 Complete denture – maxillary – Limited to one in 5 years |
D5120 Complete denture – mandibular – Limited to one in 5 years |
D5130 Immediate denture – maxillary – Limited to one in 5 years |
D5140 Immediate denture – mandibular – Limited to one in 5 years |
D5211 Maxillary partial denture – resin base (including, retentive/clasping materials, rests, and teeth) – Limited to one in 5 years |
D5212 Mandibular partial denture – resin base (including, retentive/clasping materials, rests, and teeth) – Limited to one in 5 years |
D5213 Maxillary partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) – Limited to one in 5 years |
D5214 Mandibular partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) – Limited to one in 5 years |
D5221 Immediate maxillary partial denture - resin base (including retentive/clasping materials, rests and teeth) - Limited to one in 5 years |
D5222 Immediate mandibular partial denture - resin base (including retentive/clasping materials, rests and teeth) - Limited to one in 5 years |
D5223 Immediate maxillary partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) - Limited to one in 5 years |
D5224 Immediate mandibular partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) - Limited to one in 5 years |
D5225 Maxillary partial denture - flexible base (including retentive/clasping materials, rests, and teeth) - Limited to one in 5 years |
D5226 Mandibular partial denture - flexible base (including retentive/clasping materials, rests, and teeth) - Limited to one in 5 years |
D5227 Immediate maxillary partial denture - flexible base (including any clasps, rests and teeth) - Limited to one in 5 years |
D5228 Immediate mandibular partial denture - flexible base (including any clasps, rests and teeth) - Limited to one in 5 years |
D5282 Removable unilateral partial denture – one piece cast metal (including retentive/clasping materials, rests, and teeth), maxillary - Limited to one in 5 years |
D5283 Removable unilateral partial denture – one piece cast metal (including retentive/clasping materials, rests, and teeth), mandibular - Limited to one in 5 years |
D5284 Removable unilateral partial denture – one piece flexible base (including retentive/clasping materials, rests, and teeth) – per quadrant - Limited to one in 5 years |
D5286 Removable unilateral partial denture – one piece resin (including retentive/clasping materials, rests, and teeth) – per quadrant - Limited to one in 5 years |
D5863 Overdenture – complete maxillary - Limited to one in 5 years |
D5864 Overdenture – partial maxillary - Limited to one in 5 years |
D5865 Overdenture – complete mandibular - Limited to one in 5 years |
D5866 Overdenture – partial mandibular - Limited to one in 5 years |
D5876 Add metal substructure to acrylic full denture (per arch) - Limited to one in 5 years |
D5899 Unspecified removable prosthodontic procedure, by report |
D6058 Abutment supported porcelain/ceramic crown – Limited to one in 5 years |
D6059 Abutment supported porcelain fused to metal crown (high noble metal) – Limited to one in 5 years |
D6060 Abutment supported porcelain fused to metal crown (predominantly base metal) – Limited to one in 5 years |
D6061 Abutment supported porcelain fused to metal crown (noble metal) – Limited to one in 5 years |
Current Dental Terminology © American Dental Association |
D6062 Abutment supported cast metal crown (high noble metal) – Limited to one in 5 years |
D6063 Abutment supported cast metal crown (predominantly base metal) – Limited to one in 5 years |
D6064 Abutment supported cast metal crown (noble metal) – Limited to one in 5 years |
D6065 Implant supported porcelain/ceramic crown – Limited to one in 5 years |
D6066 Implant supported crown - porcelain fused to high noble alloys – Limited to one in 5 years |
D6067 Implant supported crown - high noble alloys – Limited to one in 5 years |
D6080 Implant maintenance procedures when a full arch fixed hybrid prosthesis is removed and reinserted, including cleansing of prosthesis and abutments - Dentally necessary only – Limited to one in 5 years |
D6082 Implant supported crown - porcelain fused to predominantly base alloys - Limited to one in 5 years |
D6083 Implant supported crown - porcelain fused to noble alloys - Limited to one in 5 years |
D6084 Implant supported crown - porcelain fused to titanium and titanium alloys - Limited to one in 5 years |
D6086 Implant supported crown - predominantly base alloys - Limited to one in 5 years |
D6087 Implant supported crown - noble alloys - Limited to one in 5 years |
D6088 Implant supported crown - titanium and titanium alloys - Limited to one in 5 years |
D6091 Replacement of replaceable part of semi-precision or precision attachment of implant/abutment supported prosthesis, per attachment – Limited to one in 5 years |
D6094 Abutment supported crown - titanium and titanium alloys – Limited to one in 5 years |
D6097 Abutment supported crown - porcelain fused to titanium and titanium alloys - Limited to one in 5 years |
D6102 Debridement and osseous contouring of a peri-implant defect or defects surrounding a single implant and includes surface cleaning of the exposed implant surfaces, including flap entry and closure - Limited to one per tooth per lifetime |
D6191 Semi-precision abutment - placement |
D6192 Semi-precision attachment - placement |
D6210 Pontic – cast high noble metal – Limited to one in 5 years |
D6211 Pontic - cast predominantly base metal – Limited to one in 5 years |
D6212 Pontic – cast noble metal – Limited to one in 5 years |
D6214 Pontic – titanium and titanium alloys – Limited to one in 5 years |
D6240 Pontic – porcelain fused to high noble metal – Limited to one in 5 years |
D6241 Pontic - porcelain fused to predominantly base metal – Limited to one in 5 years |
D6242 Pontic – porcelain fused to noble metal – Limited to one in 5 years |
D6243 Pontic - porcelain fused to titanium and titanium alloys - Limited to one in 5 years |
D6245 Pontic – porcelain/ceramic – Limited to one in 5 years |
D6545 Retainer – cast metal for resin bonded fixed prosthesis – Limited to one in 5 years |
D6548 Retainer – porcelain/ceramic for resin bonded fixed prosthesis – Limited to one in 5 years |
D6549 Retainer – resin bonded fixed prosthesis - Limited to one in 5 years |
D6601 Retainer inlay - porcelain/ceramic, three or more surfaces – Limited to one in 5 years |
D6602 Retainer inlay - cast high noble metal, two surfaces – Limited to one in 5 years |
D6603 Retainer inlay - cast high noble metal, three or more surfaces – Limited to one in 5 years |
D6604 Retainer inlay - cast predominantly base metal, two surfaces – Limited to one in 5 years |
D6605 Retainer inlay - cast predominantly base metal, three or more surfaces – Limited to one in 5 years |
D6606 Retainer inlay - cast noble metal, two surfaces – Limited to one in 5 years |
D6607 Retainer inlay - cast noble metal, three or more surfaces – Limited to one in 5 years |
D6613 Retainer onlay - cast predominantly base metal, three or more surfaces – Limited to one in 5 years |
D6615 Retainer onlay - cast noble metal, three or more surfaces – Limited to one in 5 years |
D6740 Retainer crown – porcelain/ceramic – Limited to one in 5 years |
Current Dental Terminology © American Dental Association |
D6750 Retainer crown – porcelain fused to high noble metal – Limited to one in 5 years |
D6751 Retainer crown - porcelain fused to predominantly base metal – Limited to one in 5 years |
D6752 Retainer crown – porcelain fused to noble metal – Limited to one in 5 years |
D6753 Retainer crown - porcelain fused to titanium and titanium alloys - Limited to one in 5 years |
D6780 Retainer crown – 3/4 cast high noble metal – Limited to one in 5 years |
D6781 Retainer crown - 3/4 cast predominantly base metal – Limited to one in 5 years |
D6782 Retainer crown – 3/4 cast noble metal – Limited to one in 5 years |
D6783 Retainer crown – 3/4 porcelain/ceramic – Limited to one in 5 years |
D6784 Retainer crown 3/4 - titanium and titanium alloys - Limited to one in 5 years |
D6790 Retainer crown – full cast high noble metal – Limited to one in 5 years |
D6791 Retainer crown - full cast predominantly base metal – Limited to one in 5 years |
D6792 Retainer crown – full cast noble metal – Limited to one in 5 years |
D6794 Retainer crown - titanium and titanium alloys – Limited to one in 5 years |
D7999 Unspecified oral surgery procedure, by report |
D9932 Cleaning and inspection of removable complete denture, maxillary - Limited to one in a 12 month period |
D9933 Cleaning and inspection of removable complete denture, mandibular - Limited to one in a 12 month period |
D9934 Cleaning and inspection of removable partial denture, maxillary - Limited to one in a 12-month period |
D9935 Cleaning and inspection of removable partial denture, mandibular - Limited to one per 12-month period |
Implant Services |
---|
Implant services may be allowed under the benefit plan. For the High Option we will limit payment on covered implant services to a calendar year maximum of $2,500. Replacement implant services are limited to one per 5 years after initial placement. |
D6010 Surgical placement of implant body: endosteal implant - Limited to one in 5 years |
D6011 Surgical access to an implant body (second stage implant surgery) – Limited to one in 5 years |
D6012 Surgical placement of interim implant body for transitional prosthesis: endosteal implant – Dentally necessary only – Limited to one in 5 years |
D6013 Surgical placement of mini implant – Limited to one in 5 years |
D6040 Surgical placement: eposteal implant – Limited to one in 5 years |
D6050 Surgical placement: transosteal implant – Limited to one in 5 years |
D6055 Connecting bar – implant supported or abutment supported - Limited to one in 5 years |
D6056 Prefabricated abutment – includes modification and placement – Limited to one in 5 years |
D6057 Custom fabricated abutment – includes placement – Limited to one in 5 years |
D6068 Abutment supported retainer for porcelain/ceramic FPD – Limited to one in 5 years |
D6069 Abutment supported retainer for porcelain fused to metal FPD (high noble metal) – Limited to one in 5 years |
D6070 Abutment supported retainer for porcelain fused to metal FPD (predominantly base metal) – Limited to one in 5 years |
D6071 Abutment supported retainer for porcelain fused to metal FPD (noble metal) – Limited to one in 5 years |
D6072 Abutment supported retainer for cast metal FPD (high noble metal) – Limited to one in 5 years |
D6073 Abutment supported retainer for cast metal FPD (predominantly base metal) – Limited to one in 5 years |
D6074 Abutment supported retainer for cast metal FPD (noble metal) – Limited to one in 5 years |
D6075 Implant supported retainer for ceramic FPD – Limited to one in 5 years |
D6076 Implant supported retainer for FPD - porcelain fused to high noble alloys - Limited to one in 5 years |
D6077 Implant supported retainer for metal FPD - high noble alloys – Limited to one in 5 years |
D6090 Repair of implant/abutment supported prosthesis – Limited to one in 5 years |
Current Dental Terminology © American Dental Association |
D6096 Remove broken implant retaining screw |
D6098 Implant supported retainer - porcelain fused to predominantly base alloys - Limited to one in 5 years |
D6099 Implant supported retainer for FPD - porcelain fused to noble alloys - Limited to one in 5 years |
D6100 Surgical removal of implant body – Limited to one in 5 years |
D6104 Bone graft at time of implant placement - Limited to one per tooth per lifetime |
D6105 Removal of implant body not requiring bone removal or flap elevation - Limited to one in 5 years |
D6110 Implant /abutment supported removable denture for edentulous arch – maxillary - Limited to one in 5 years |
D6111 Implant /abutment supported removable denture for edentulous arch – mandibular - Limited to one in 5 years |
D6112 Implant /abutment supported removable denture for partially edentulous arch – maxillary - Limited to one in 5 years |
D6113 Implant /abutment supported removable denture for partially edentulous arch – mandibular - Limited to one in 5 years |
D6114 Implant /abutment supported fixed denture for edentulous arch – maxillary – Limited to one in 5 years |
D6115 Implant /abutment supported fixed denture for edentulous arch – mandibular – Limited to one in 5 years |
D6116 Implant /abutment supported fixed denture for partially edentulous arch – maxillary – Limited to one in 5 years |
D6117 Implant /abutment supported fixed denture for partially edentulous arch – mandibular – Limited to one in 5 years |
D6120 Implant supported retainer - porcelain fused to titanium and titanium alloys - Limited to one in 5 years |
D6121 Implant supported retainer for metal FPD – predominantly base alloys - Limited to one in 5 years |
D6122 Implant supported retainer for metal FPD – noble alloys - Limited to one in 5 years |
D6123 Implant supported retainer for metal FPD – titanium and titanium alloys - Limited to one in 5 years |
D6180 Implant maintenance procedures when a full arch fixed hybrid prosthesis is not removed, including cleansing of prosthesis and abutments |
D6194 Abutment supported retainer crown for FPD – titanium and titanium alloys – Limited to one in 5 years |
D6195 Abutment supported retainer - porcelain fused to titanium and titanium alloys - Limited to one in 5 years |
D6197 Replacement of restorative material used to close an access opening of a screw-retained implant supported prothesis, per implant - Limited to one per tooth per 5 years |
D6198 Remove interim implant component - Limited to one in 5 years |
D7252 Partial extraction for immediate implant placement - Limited to 1 per permanent maxillary anterior tooth (#6, 7, 8, 9, 10, 11) per lifetime |
D7994 Surgical placement: zygomatic implant - Limited to one in 5 years |
Not covered:
- Implant services other than those listed above.
- Cast unilateral removable partial dentures
- Personalization, precious metal bases, and other specialized techniques
- Replacement of dentures that have been lost, stolen or misplaced
- Removable or fixed prostheses prescribed/initiated prior to the effective date of coverage or inserted/cemented after the coverage ending date
|
Current Dental Terminology © American Dental Association |
Class D Orthodontic
Important things you should keep in mind about these benefits:
- Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are necessary for the prevention, diagnosis, care or treatment of a covered condition and meet generally accepted dental protocols.
- There is no calendar year deductible for the plan benefits.
- If orthodontic treatment is already in progress at the time of eligibility, the orthodontic benefit will be prorated based on the number of months remaining in the treatment plan, subject to coinsurance and the lifetime maximum.
- In progress orthodontic treatment for dependents of retiring TDP enrollees will be covered for the 2025 plan year. This is regardless of any current plan exclusions for care initiated prior to the enrollee's effective date. If orthodontic treatment is already in progress at the time of eligibility, the orthodontic benefit will be prorated based on the number of months remaining in the treatment plan, subject to coinsurance and the lifetime maximum.
- High Option lifetime maximum for orthodontic services (Class D) is $3,000 per covered person.
- Standard Option lifetime maximum for orthodontic services (Class D) is $2,000 for dependent children to age 19.
You Pay:
High Option
- In-Network: 50% of our network allowance
- Out-of-Network: 50% coinsurance plus the difference between the allowed amount and the provider’s charge.
Standard Option
- In-Network: 50% of our network allowance
- Out-of-Network: 50% coinsurance plus the difference between the allowed amount and the provider’s charge.
Details
Orthodontic Services |
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D0340 2D cephalometric radiographic image – acquisition, measurement and analysis - Limited to one per patient per lifetime |
D0350 2D oral/facial photographic image obtained intra-orally or extra-orally |
D0702 2-D cephalometric radiographic image – image capture only - Limited to one per member per lifetime |
D8010 Limited orthodontic treatment of the primary dentition |
D8020 Limited orthodontic treatment of the transitional dentition |
D8030 Limited orthodontic treatment of the adolescent dentition |
D8040 Limited orthodontic treatment of the adult dentition |
D8070 Comprehensive orthodontic treatment of the transitional dentition |
D8080 Comprehensive orthodontic treatment of the adolescent dentition |
D8090 Comprehensive orthodontic treatment of the adult dentition |
D8091 Comprehensive orthodontic treatment with orthognathic surgery |
D8210 Removable appliance therapy |
D8220 Fixed appliance therapy
|
Current Dental Terminology © American Dental Association |
D8660 Pre-orthodontic treatment examination to monitor growth and development |
D8670 Periodic orthodontic treatment visit |
D8671 Periodic orthodontic treatment visit associated with orthognathic surgery |
D8680 Orthodontic retention (removal of appliances, construction and placement of retainer(s)) |
D8681 Removable orthodontic retainer adjustment - Integral, not covered submitted as a separate service |
D8999 Unspecified orthodontic procedure, by report |
Not covered:
- Repair of damaged orthodontic appliances
- Replacement of lost or missing appliance
- Services to alter vertical dimension and/or restore or maintain the occlusion. Such procedures include, but are not limited to, equilibration, periodontal splinting, full mouth rehabilitation, and restoration for misalignment of teeth
|
Current Dental Terminology © American Dental Association |
General Services
Important things you should keep in mind about these benefits:
- Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are necessary for the prevention, diagnosis, care or treatment of a covered condition and meet generally accepted dental protocols.
- There is no calendar year deductible for the plan benefits.
- High Option annual benefit maximum is Unlimited per covered person.
- Standard Option annual benefit maximum is $1,500 per covered person.
You Pay:
High Option
- In-Network: 20% of our network allowance
- Out-of-Network: 40% coinsurance plus the difference between the allowed amount and the provider’s charge.
Standard Option
- In-Network: 45% of our network allowance
- Out-of-Network: 60% coinsurance plus the difference between the allowed amount and the provider’s charge.
Details
Anesthesia Services |
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D9210 Local anesthesia not in conjunction with operative or surgical procedures - Integral |
D9211 Regional block anesthesia - Integral |
D9212 Trigeminal division block anesthesia - Integral |
D9215 Local anesthesia in conjunction with operative or surgical procedures - Integral |
D9219 Evaluation for moderate sedation, deep sedation or general anesthesia - Integral |
D9222 Deep sedation/general anesthesia – first 15 minutes |
D9223 Deep sedation/general anesthesia – each subsequent 15 minute increment |
D9230 Inhalation of nitrous oxide/analgesia, anxiolysis - Eligible for children aged 12 and under based on dental necessity and for members over 12 years with special needs/intellectual and developmental disabilities |
Intravenous Sedation |
---|
D9239 Intravenous moderate (conscious) sedation/analgesia- first 15 minutes |
D9243 Intravenous moderate (conscious) sedation/analgesia – each subsequent 15 minute increment |
Office Visits |
---|
D9440 Office visit – after regularly scheduled hours |
Medications |
---|
D9610 Therapeutic parenteral drug, single administration - By report |
D9612 Therapeutic parenteral drugs, two or more administrations, different medications - By report |
D9613 Infiltration of sustained release therapeutic drug, per quadrant - Covered to age 23 / one per lifetime |
Current Dental Terminology © American Dental Association |
Post Surgical Services |
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D9930 Treatment of complications (post-surgical) - unusual circumstances, by report |
Miscellaneous Services |
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D9941 Fabrication of athletic mouthguard – Limited to one per 12 month period |
D9943 Occlusal guard adjustment - Limited to one per 24 months for patients age 13 or over; not covered when performed for TMJ |
D9944 Occlusal guard – hard appliance, full arch – Limited to one per 12 month period for patients age 13 or over; not covered when performed for TMJ |
D9945 Occlusal guard – soft appliance, full arch – Limited to one per 12 month period for patients age 13 or over; not covered when performed for TMJ |
D9946 Occlusal guard – hard appliance, partial arch – Limited to one per 12 month period for patients age 13 or over; not covered when performed for TMJ |
D9959 Unspecified sleep apnea services procedure, by report |
D9974 Internal bleaching – per tooth – Limited to one per endodontically treated tooth per 3 year period
|
D9999 Unspecified adjunctive procedure, by report |
Not covered:
- Oral sedation
- Repair/reline of occlusal guard
|
Current Dental Terminology © American Dental Association |
Section 6 International Services and Supplies
Term | Definition |
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International Claims Payment | You will need to submit a claim form with a receipt to be reimbursed in U.S. dollars based on the current Citibank foreign exchange rate. |
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Finding an International Provider
|
If you live overseas, you may visit any dentist. You are responsible for submitting a claim form with a receipt.
|
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Filing International Claims | Submit the claim form and receipt to: United Concordia Companies, Inc. P.O. Box 69416 Harrisburg, PA 17106-9416 You can download a claim form from our website at www.uccifedvip.com. |
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Customer Service Website and Phone Numbers | You may contact Customer Service at 1-877-394-8224 or by visiting our website at www.uccifedvip.com. |
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International Rates
|
There is one international region. Please see the rate table for the actual premium amount.
|
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Section 7 General Exclusions – Things We Do Not Cover
The exclusions in this section apply to all benefits. Although we may list a specific service as a benefit, we will not cover it unless we determine it is necessary for the prevention, diagnosis, care, or treatment of a covered condition.
We do not cover the following:
- Any dental service or treatment not specifically listed as a covered service;
- Services and treatment not prescribed by or under the direct supervision of a dentist, except in those states where dental hygienists are permitted to practice without supervision by a dentist. In these states, we will pay for eligible covered services provided by an authorized dental hygienist performing within the scope of their license and applicable state law;
- Services and treatment which are experimental or investigational;
- Services and treatment which are for any illness or bodily injury which occurs in the course of employment if benefits or compensation is available, in whole or in part, under the provision of any legislation of any governmental unit. This exclusion applies whether or not you claim the benefits or compensation;
- Services and treatment for which the cost is later recovered in a lawsuit or in a compromise or settlement of any claim, except where prohibited by law;
- Services and treatment received from a dental or medical department maintained by or on behalf of an employer, mutual benefit association, labor union, trust, or similar person or group;
- Services and treatment initiated/prescribed or performed prior to your effective coverage date, orthodontic treatment prorated;
- Services and treatment incurred after the termination date of your coverage even if prescribed/initiated while covered;
- Services and treatment which are not dentally necessary, or which are not recommended or approved by the treating dentist (Services determined to be unnecessary or which do not meet accepted standards of dental practice are not billable to you by a participating dentist unless the dentist notifies you of your liability prior to treatment and you choose to receive the treatment. Participating dentists should document such notification in their records.);
- Services and treatment not meeting accepted standards of dental practice;
- Services and treatment performed by a debarred provider;
- Services and treatment resulting from your failure to comply with professionally prescribed treatment;
- Any charges for failure to keep a scheduled appointment;
- Any services that are strictly cosmetic in nature including, but not limited to, charges for personalization or characterization of prosthetic appliances;
- Services related to the diagnosis and treatment of Temporomandibular Joint Dysfunction (TMJD);
- Services or treatment provided as a result of intentionally self-inflicted injury or illness;
- Services or treatment provided as a result of injuries suffered while committing or attempting to commit a felony, engaging in an illegal occupation, or participating in a riot, rebellion or insurrection;
- Office infection control charges;
- Charges for copies of your records, charts or x-rays, or any costs associated with forwarding/mailing copies of your records, charts or x-rays;
- State or territorial taxes on dental services performed;
- Adjunctive dental care services that may be covered under the FEHB/PSHB or other medical insurance even when provided by a general dentist or oral surgeon;
- Services or treatment provided by a member of your immediate family or a member of the immediate family of your spouse;
- Those submitted by a dentist which are for the same services performed on the same date for the same member by another dentist;
- Those provided free of charge by any governmental unit, except where this exclusion is prohibited by law;
- Those for which the member would have no obligation to pay in the absence of this or any similar coverage;
- Those which are for unusual procedures and techniques and may not be considered generally accepted practices by the American Dental Association;
- Those performed by a dentist who is compensated by a facility for similar covered services performed for members;
- Plaque control programs, oral hygiene instruction, and dietary instructions;
- Services to alter vertical dimension and/or restore or maintain the occlusion. Such procedures include, but are not limited to, equilibration, periodontal splinting, full mouth rehabilitation, restoration for misalignment of teeth, or restoring tooth structure from attrition, erosion or abrasion;
- Gold foil restorations;
- Treatment or services for injuries resulting from the maintenance or use of a motor vehicle if such treatment or service is paid or payable under a plan or policy of motor vehicle insurance, including a certified self-insurance plan;
- Treatment of services for injuries resulting from war or act of war, whether declared or undeclared, or from police or military service for any country or organization;
- Hospital costs or any additional fees that the dentist or hospital charges for treatment at the hospital (inpatient or outpatient);
- Oral sedation;
- All major prosthodontic services are combined under one replacement limitation under the plan. Benefits for prosthodontics services are combined and limited to one ever 5 years. For example, if benefits for a partial denture are paid, this includes benefits to replace all missing teeth in the arch. No additional benefits for the arch would be considered until the 5 year replacement limit was met.
- Procedures that are:part of a service but are reported as separate services; or reported in a treatment sequence that is not appropriate; or misreported or that represent a procedure other than the one reported.
Section 8 Claims Filing and Disputed Claims Processes
Term | Definition |
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How to File a Claim For Covered Services | A United Concordia participating Federal Dental Program Network dentist will file the claim for you. If you do need to file a claim, you and the dentist should complete the appropriate claim form sections and mail the claim to the address below. You can download a claim form from our website at www.uccifedvip.com.
United Concordia Companies, Inc. PO. Box 69416 Harrisburg, PA 17106-9416 |
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Deadline For Filing Your Claim | Your United Concordia Federal Dental Program Network participating dentist or you must file a claim within 12 months after the month in which a service is provided. |
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Term | Definition |
---|
Disputed Claims Process | Follow this disputed claims process if you disagree with our decision on your claim or request for services. The FEDVIP law does not provide a role for OPM to review disputed claims.
Disputed Claims Steps
- Ask us in writing to reconsider our initial decision. You must file an appeal with us within 180 days of receipt of the initial decision. Please submit with your appeal, the appropriate written comments from the treating dentist, supporting documents, dental records and other information relating to the claim(s).
- We have 60 days from the date we receive your request to review the appeal in a thorough, appropriate and timely manner to ensure that you are afforded a full and fair review of claims for benefits.
- If the dispute is not resolved through the reconsideration process, you may request a review of the denial. You must file the appeal to us within 30 days of the receipt of the first review decision. Any dentist advisor involved in reviewing the appeal will be different from and not in a subordinate position to the dentist advisor involved in the initial benefit determination.
- If you do not agree with our final decision, you may request an independent third party, mutually agreed upon by us and OPM, to review the decision. You must file the appeal in writing to United Concordia Dental within 30 days of receipt of the original appeal decision. The appeal should be mailed, with the appropriate written comments from the treating dentist, supporting documents, dental records and other information relating to the claim(s) to:
United Concordia Companies, Inc. Member Appeals Department P.O. Box 69420 Harrisburg, PA 17106-9420
The independent third party will thoroughly review the appeal and provide the decision to United Concordia Dental who will in turn respond to you in writing within 60 days of receipt of the third party review request. The decision of the independent third party is binding and is the final review of your claim. This decision is not subject to judicial review. |
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Section 9 Definitions of Terms We Use in This Brochure
Term | Definition |
---|
Annual Benefit Maximum | The maximum annual benefit that you can receive per person each calendar year. The High Option Plan includes an annual benefit maximum of Unlimited and a $2,500 annual benefit maximum for Implant Services, per covered person.
The Standard Option Plan includes a $1,500 annual benefit maximum per covered person. Once you reach this amount, you are responsible for all charges. |
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Annuitants
| Federal retirees (who retired on an immediate annuity), and survivors (of those who retired on an immediate annuity or died in service) receiving an annuity. This also includes those receiving compensation from the Department of Labor’s Office of Workers’ Compensation Programs, who are called compensationers. Annuitants are sometimes called retirees. |
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BENEFEDS
| The enrollment and premium administration system for FEDVIP. |
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Benefits
| Covered services or payment for covered services to which enrollees and covered family members are entitled to the extent provided by this brochure. |
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Class A Services
| Basic services, which include oral examinations, prophylaxis, diagnostic evaluations, sealants and x-rays. |
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Class B Services
| Intermediate services, which include restorative procedures such as fillings, prefabricated stainless steel crowns, periodontal scaling, tooth extractions, and denture adjustments. |
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Class C Services
| Major services, which include endodontic services such as root canals, periodontal services such as gingivectomy, major restorative services such as crowns, oral surgery, bridges and prosthodontic services such as complete dentures. |
---|
Class D Services
| Orthodontic services. |
---|
Dental Accident
| An injury to sound natural teeth and supporting structures caused by a violent external force such as a fall or blow to the mouth. |
---|
Enrollee | The Federal employee, annuitant, or TRICARE-eligible individual enrolled in this plan. |
---|
FEDVIP
| Federal Employees Dental and Vision Insurance Program. |
---|
Generally Accepted Dental Protocols
| "Conventional" methods of evaluation, diagnosis, prevention and/or treatment of diseases, conditions and/or dysfunctions relating to the oral cavity and its associated structures. |
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In-Progress Treatment | Dental services that were initiated/prescribed or performed in 2024 that will be completed in 2025. |
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Plan Allowance | The plan allowance is the amount we allow for a specific procedure. When you visit an in-network United Concordia Dental provider, your out-of-pocket cost is limited to the difference between the plan allowance and our payment. When you visit an out-of-network dentist, you are responsible for the difference between the plan allowance and our payment plus the difference up to the submitted/approved charges. |
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Pre-Determination | Pre-determination is not necessary under this Plan. However, we do recommend that you request a pre-determination of benefits for more extensive treatments. This will assure both you and your dentist that the service is covered and indicate how much you can expect to pay out-of-pocket. |
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Preexisting Condition
| Any disease or condition of the teeth or supporting structures which were present on the effective date of coverage. |
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Rating Areas
| Your rates are determined based on where you live. This is called a rating area. If you move, you must update your address through BENEFEDS. Your rates might change because of the move. |
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Sponsor | Generally, a sponsor means the individual who is eligible for medical or dental benefits under 10 U.S.C. chapter 55 based on their direct affiliation with the uniformed services (including military members of the National Guard and Reserves). |
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TEI certifying family member | Under circumstances where a sponsor is not an enrollee, a TEI family member may accept responsibility to self-certify as an enrollee and enroll TEI family members |
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TRICARE-eligible individual (TEI) family member | TEI family members include a sponsor’s spouse, unremarried widow, unremarried widower, unmarried child, and certain unmarried persons placed in a sponsor’s legal custody by a court. Children include legally adopted children, stepchildren, and pre- adoptive children. Children and dependent unmarried persons must be under age 21 if they are not a student, under age 23 if they are a full-time student, or incapable of self-support because of a mental or physical incapacity. |
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We/Us | United Concordia Dental. |
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You
| Enrollee or eligible family member. |
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Non-FEDVIP Benefits Available to Members
College Tuition Benefit®
Your United Concordia FEDVIP Dental plan includes the value-added College Tuition Benefit®, a discount program offered in partnership with SAGE Scholars, Inc. You’ll earn Tuition Rewards® points that can be redeemed for tuition discounts at more than 455 participating private colleges and universities.
How Tuition Rewards work
- Earn 2,000 Tuition Rewards points every year you’re covered by United Concordia Dental insurance.
- One Tuition Rewards point = $1, so 2,000 points = $2,000 in tuition discounts.
- Helps eligible students in the FEDVIP policyholder’s family afford college including children, grandchildren, nieces, nephews, stepchildren, godchildren and adopted children.
- Each child enrolled receives a one-time bonus of 500 Tuition Rewards points.
- Students must be signed up prior to August 31 of the year they begin 12th grade.
Sign up for Tuition Rewards
- Visit www.uccifedvip.com and login to your MyDentalBenefits account.
- Verify your email address is correct by clicking My Profile and then your name.
- Once you are in your Profile and your email address is verified, click the More dropdown and select College Tuition Benefits.
- Click on the Get Started button and consent to participate.
- Look for a welcome email from SAGE Scholars and follow the instructions on how to sign up.
Tuition Rewards® is a Registered Trademark of SAGE Scholars, Inc. SAGE is not a subsidiary or affiliate of United Concordia Insurance Company (UCIC). Subject to eligibility requirements and terms and conditions. Tuition Rewards are a value-added program and not an insured benefit. Program participation subject to enrollment with SAGE. “Points” are credits that may be used to discount the cost of Tuition and have no cash value. UCIC does not provide services related to this program. Tuition Rewards not available in all jurisdictions. Program subject to change without notice.
20% off select Philips Sonicare products
FEDVIP members can save 20% on the electric toothbrushes, air flossers and replacement brush heads featured in United Concordia’s online Sonicare store. Electric brushes can remove 3x more plaque than manual toothbrushes.* In fact, they clean so effectively, it’s like a month’s worth of brushing in just 2 minutes.* To view Sonicare products, click Why UCD on the www.uccifedvip.com homepage, and select “Why Choose Us”. Scroll to Sonicare link and select “Learn More." A special discount code will be shown at the top of the page. Enter the code during checkout to get 20% off. *Philips Sonicare; 2021.
Stop Health Care Fraud!
Fraud increases the cost of health care for everyone and increases your Federal Employees Dental and Vision Insurance Program premium.
Protect Yourself From Fraud – Here are some things that you can do to prevent fraud:
- Do not give your Plan identification (ID) number over the telephone or to people you do not know, except to your providers, Plan, BENEFEDS, or OPM.
- Let only the appropriate providers review your clinical record or recommend services.
- Avoid using providers who say that an item or service is not usually covered, but they know how to bill us to get it paid.
- Carefully review your explanation of benefits (EOBs) statements.
- Do not ask your provider to make false entries on certificates, bills or records in order to get us to pay for an item or service.
- If you suspect that a provider has charged you for services you did not receive, billed you twice for the same service, or misrepresented any information, do the following:
- Call the provider and ask for an explanation. There may be an error.
- If the provider does not resolve the matter, call us at 1-877-968-7455 and explain the situation.
- Do not maintain as a family member on your policy:
- Your former spouse after a divorce decree or annulment is final (even if a court order stipulates otherwise); or
- Your child over age 22 (unless he/she is disabled and incapable of self- support).
If you have any questions about the eligibility of a dependent, please contact BENEFEDS.
Be sure to review Section 1, Eligibility, of this brochure, prior to submitting your enrollment or obtaining benefits.
Fraud or intentional misrepresentation of material fact is prohibited under the Plan. You can be prosecuted for fraud and your agency may take action against you if you falsify a claim to obtain FEDVIP benefits or try to obtain services for someone who is not an eligible family member or who is no longer enrolled in the plan, or enroll in the Plan when you are no longer eligible.
Tools and Resources
Find an in-network dentist
United Concordia Dental offers a nationwide network that makes it easy to find an in-network dentist. And when you visit an in-network provider, you’ll enjoy benefits like the potential for lower out-of-pocket costs1, high-quality care and time savings. Use our Find a Dentist network tool: www.uccifedvip.com/FAD
MyDentalBenefits
It’s the online hub where you can check your coverage details, estimate costs, and view claims and expenses. You can also chat live with customer service, print extra ID cards, and more.
Learn more or set up your account: www.uccifedvip.com/login
Just tap the app
It's easy to access your dental plan information on your smartphone or tablet - anytime, anywhere. The United Concordia Dental mobile app puts the details you need right in the palm of your hand.
Download the United Concordia app today to view your plan details on-the-go. With this app, you can:
*Access your plan information
*View your digital ID card
*Find a dentist
*Learn more about oral health and wellness
*Use our emergency dental guide
Our Chomper Chums® app for kids makes brushing, flossing and rinsing a fun game! With Chomper Chums®, your child can:
*Set a time to brush for 2 minutes
*Practice proper brushing and flossing technique
*Learn about healthy eating
To download these apps, search the Apple App Store or Google Play. Learn more: www.uccifedvip.com/mobileapp
Oral Health & Wellness
Lost or chipped tooth? Need to know more about a certain dental procedure? Curious about what type of diet can help you have healthier teeth? Find helpful answers you can discuss with your dentist. Learn more: www.uccifedvip.com/wellness
Get virtual dental care from anywhere
Save the ER for true emergencies. If you have a minor dental problem, virtual visits2 let you see a dentist right away. Learn more: www.uccifedvip.com/teledentistry
1 Your standard plan’s frequency limitations (how often services are covered), annual maximum (the maximum amount your plan will pay toward services during the plan year), and other details still apply.
2 Dental.com virtual visit counts as a D0140 Limited oral evaluation - problem focused under your dental plan. Coverage levels for this service do not vary based on whether the visit is conducted virtually or in person.
Summary of Benefits
- Do not rely on this chart alone. This page summarizes specific expenses we cover; please review the individual sections of this brochure for more detail.
- If you want to enroll or change your enrollment in this Plan, please visit www.BENEFEDS.gov or call 1-877-888-FEDS (1-877-888-3337), TTY number 1-877-889-5680.
High Option: Class A (Basic) Services – preventive and diagnostic *
You Pay In-network: 0%
You Pay Out-of-network: 20%
Page: 16
High Option: Class B (Intermediate) Services – includes minor restorative *
You Pay In-network: 20%
You Pay Out-of-network: 40%
Page: 19
High Option: Class C (Major) Services – includes major restorative, endodontic, and prosthodontic services *
You Pay In-network: 50%
You Pay Out-of-network: 60%
Page: 24
High Option Benefits: Class D Orthodontic - a $3,000 lifetime maximum
You Pay In-network: 50%
You Pay Out-of-network: 50%
Page: 31
*Class A, B, and C Services are subject to an Unlimited annual maximum, a $2,500 annual maximum on Implant Services, and a $2,000 dental accident lifetime maximum
Standard Option: Class A (Basic) Services – preventive and diagnostic **
You Pay In-network: 0%
You Pay Out-of-network: 40%
Page: 16
Standard Option: Class B (Intermediate) Services – includes minor restorative **
You Pay In-network: 45%
You Pay Out-of-network: 60%
Page: 19
Standard Option: Class C (Major) Services – includes major restorative, endodontic, and prosthodontic services **
You Pay In-network: 65%
You Pay Out-of-network: 80%
Page: 24
Standard Option Benefits: Class D Orthodontic - subject to a $2,000 lifetime maximum
You Pay In-network: 50%
You Pay Out-of-network: 50%
Page: 31
**Class A, B, and C Services are subject to a $1,500 annual maximum benefit and a $2,000 dental accident lifetime maximum
Rate Information
Rating Regions
State | zip | Region |
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AK | Entire State | 5 |
AL | Entire State | 1 |
AR | Entire State | 1 |
AZ | 864 | 4 |
AZ | Rest of State | 1 |
CA | 900-908, 910-918, 922-931, 933-935 | 3 |
CA | 939-941, 943-952, 954 | 5 |
CA | Rest of State | 4 |
CO | Entire State | 3 |
CT | Entire State | 5 |
DC | Entire State | 4 |
DE | Entire State | 2 |
FL | 330-334, 349 | 3 |
FL | Rest of State | 1 |
GA | Entire State | 1 |
HI | Entire State | 4 |
IA | Entire State | 1 |
ID | Entire State | 2 |
IL | 600-609, 613 | 3 |
IL | Rest of State | 1 |
IN | 463-464 | 3 |
IN | Rest of State | 1 |
KS | 660-662, 666 | 1 |
KS | Rest of State | 2 |
KY | Entire State | 1 |
LA | Entire State | 1 |
MA | 012 | 3 |
MA | Rest of State | 5 |
MD | 219 | 2 |
MD | Rest of State | 4 |
ME | 039-042 | 5 |
ME | Rest of State | 3 |
MI | Entire State | 2 |
MN | 550-555, 563 | 3 |
MN | Rest of State | 2 |
MO | Entire State | 1 |
MS | Entire State | 1 |
MT | Entire State | 1 |
NC | 279 | 1 |
NC | Rest of State | 2 |
ND | Entire State | 1 |
NE | Entire State | 1 |
NH | Entire State | 5 |
NJ | 080-084 | 2 |
NJ | Rest of State | 5 |
NM | Entire State | 2 |
NV | Entire State | 4 |
NY | 005, 063, 100-119, 124-126 | 5 |
NY | Rest of State | 3 |
OH | 440-443, 446-447 | 3 |
OH | 430-433, 437, 453-455 | 2 |
OH | Rest of State | 1 |
OK | Entire State | 1 |
OR | 970-973 | 5 |
OR | Rest of State | 4 |
PA | 172-174 | 4 |
PA | 180-181, 183 | 5 |
PA | 189-196 | 2 |
PA | Rest of State | 1 |
PR | Entire Area | 1 |
RI | Entire State | 5 |
SC | 297 | 2 |
SC | Rest of State | 1 |
SD | Entire State | 1 |
TN | Entire State | 1 |
TX | Entire State | 1 |
UT | Entire State | 3 |
VA | 201, 205, 220-227 | 4 |
VA | 230, 232, 238 | 2 |
VA | Rest of State | 1 |
VT | Entire State | 3 |
WA | 980-986 | 5 |
WA | Rest of State | 4 |
WI | 530-532, 534, 540 | 3 |
WI | Rest of State | 2 |
WV | 254 | 4 |
WV | Rest of State | 1 |
WY | Entire State | 2 |
VI | Entire Area | 5 |
GU | Entire Area | 5 |
International | | 5 |
APO/FPO | | 5 |
Bi-weekly and Monthly Rates
High
Rating Area | High-Bi-Weekly Self Only | High-Bi-Weekly Self Plus One | High-Bi-Weekly Self and Family | High-Monthly Self Only | High-Monthly Self Plus One | High-Monthly Self and Family |
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1 | 17.62 | 35.23 | 52.83 | 38.18 | 76.33 | 114.47 |
2 | 19.77 | 39.53 | 59.30 | 42.84 | 85.65 | 128.48 |
3 | 21.95 | 43.87 | 65.83 | 47.56 | 95.05 | 142.63 |
4 | 24.11 | 48.20 | 72.31 | 52.24 | 104.43 | 156.67 |
5 | 26.27 | 52.53 | 78.78 | 56.92 | 113.82 | 170.69 |
Standard
Rating Area | High-Bi-Weekly Self Only | High-Bi-Weekly Self Plus One | High-Bi-Weekly Self and Family | High-Monthly Self Only | High-Monthly Self Plus One | High-Monthly Self and Family |
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1 | 10.14 | 20.28 | 30.42 | 21.97 | 43.94 | 65.91 |
2 | 11.39 | 22.74 | 34.12 | 24.68 | 49.27 | 73.93 |
3 | 12.61 | 25.22 | 37.82 | 27.32 | 54.64 | 81.94 |
4 | 13.83 | 27.66 | 41.49 | 29.97 | 59.93 | 89.90 |
5 | 15.05 | 30.09 | 45.15 | 32.61 | 65.20 | 97.83 |