D5110 Complete denture - maxillary |
D5120 Complete denture - mandibular |
D5130 Immediate denture - maxillary |
D5140 Immediate denture - mandibular |
D5211 Maxillary partial denture – resin base (including, retentive/clasping materials, rests, and teeth) |
D5212 Mandibular partial denture – resin base (including, retentive/clasping materials, rests, and teeth) |
D5213 Maxillary partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) |
D5214 Mandibular partial denture - cast metal framework with resin denture bases (including retentive/clasping materials, rests and teeth) |
D5221 Immediate maxillary partial denture - resin base (including retentive/clasping materials, rests and teeth) |
D5222 Immediate mandibular partial denture - resin base (including retentive/clasping materials, rests and teeth) |
D5225 Maxillary partial denture - flexible base (including retentive/clasping materials, rests, and teeth) |
D5226 Mandibular partial denture - flexible base (including retentive/clasping materials, rests, and teeth) |
D5227 Immediate maxillary partial denture - flexible base (including any clasps, rests and teeth) |
D5228 Immediate mandibular partial denture - flexible base (including any clasps, rests and teeth) |
D5282 Removable unilateral partial denture – one piece cast metal (including retentive/clasping materials, rests, and teeth), maxillary |
D5283 Removable unilateral partial denture – one piece cast metal (including retentive/clasping materials, rests, and teeth), mandibular |
D5284 Removable unilateral partial denture – one piece flexible base (including retentive/clasping materials, rests, and teeth) - per quadrant |
D5286 Removable unilateral partial denture – one piece resin (including retentive/clasping materials, rests, and teeth) – per quadrant |
D5899 Unspecified removable prosthodontic procedure, by report |
D6010 Surgical placement of implant body: endosteal implant |
D6011 Surgical access to an implant body (second stage implant surgery) |
D6058 Abutment supported porcelain/ceramic crown |
D6059 Abutment supported porcelain fused to metal crown (high noble metal) |
D6060 Abutment supported porcelain fused to metal crown (predominantly base metal) |
D6061 Abutment supported porcelain fused to metal crown (noble metal) |
D6062 Abutment supported cast metal crown (high noble metal) |
D6063 Abutment supported cast metal crown (predominantly base metal) |
D6064 Abutment supported cast metal crown (noble metal) |
D6065 Implant supported porcelain/ceramic crown |
D6066 Implant supported crown - porcelain fused to high noble alloys |
D6067 Implant supported crown - high noble alloys |
D6068 Abutment supported retainer for porcelain/ceramic FPD |
D6069 Abutment supported retainer for porcelain fused to metal FPD (high noble metal) |
D6070 Abutment supported retainer for porcelain fused to metal FPD (predominantly base metal) |
D6071 Abutment supported retainer for porcelain fused to metal FPD (noble metal) |
D6072 Abutment supported retainer for cast metal FPD (high noble metal) |
D6073 Abutment supported retainer for cast metal FPD (predominantly base metal) |
D6074 Abutment supported retainer for cast metal FPD (noble metal) |
D6075 Implant supported retainer for ceramic FPD |
D6076 Implant supported retainer for FPD - porcelain fused to high noble alloys |
D6077 Implant supported retainer for metal FPD - high noble alloys |
D6081 Scaling and debridement of a single implant in the presence of mucositis, including inflammation, bleeding upon probing and increased pocket depths; includes cleaning of the implant surfaces, without flap entry and closure |
D6082 Implant supported crown - porcelain fused to predominantly base alloys |
D6083 Implant supported crown - porcelain fused to noble alloys |
D6084 Implant supported crown - porcelain fused to titanium and titanium alloys |
D6085 Interim implant crown |
D6086 Implant supported crown - predominantly base alloys |
D6087 Implant supported crown - noble alloys |
D6088 Implant supported crown - titanium and titanium alloys |
D6089 Accessing and retorquing loose implant screw - per screw |
D6090 Repair of implant/abutment supported prosthesis |
D6092 Re-cement or re-bond implant/abutment supported crown |
D6093 Re-cement or re-bond implant/abutment supported fixed partial denture |
D6094 Abutment supported crown - titanium and titanium alloys
|
D6097 Abutment supported crown - porcelain fused to titanium and titanium alloys |
D6100 Surgical removal of implant body |
D6105 Removal of implant body not requiring bone removal or flap elevation |
D6191 Semi-precision abutment - placement |
D6192 Semi-precision attachment - placement |
D6195 Abutment supported retainer - porcelain fused to titanium and titanium alloys |
D6197 Replacement of restorative material used to close an access opening of a screw-retained implant supported prosthesis, per implant |
D6210 Pontic - cast high noble metal |
D6211 Pontic - cast predominantly base metal |
D6212 Pontic - cast noble metal |
D6214 Pontic - titanium and titanium alloys |
D6240 Pontic - porcelain fused to high noble metal |
D6241 Pontic - porcelain fused to predominantly base metal |
D6242 Pontic - porcelain fused to noble metal |
D6243 Pontic - porcelain fused to titanium and titanium alloys |
D6245 Pontic - porcelain/ceramic |
D6250 Pontic - resin with high noble metal |
D6251 Pontic - resin with predominantly base metal |
D6252 Pontic - resin with noble metal |
D6253 Interim pontic - further treatment or completion of diagnosis necessary prior to final impression |
D6545 Retainer - cast metal for resin bonded fixed prosthesis |
D6548 Retainer - porcelain/ceramic for resin bonded fixed prosthesis |
D6600 Retainer inlay - porcelain/ceramic, two surfaces |
D6601 Retainer inlay - porcelain/ceramic, three or more surfaces |
D6602 Retainer inlay - cast high noble metal, two surfaces |
D6603 Retainer inlay - cast high noble metal, three or more surfaces |
D6604 Retainer inlay - cast predominantly base metal, two surfaces |
D6605 Retainer inlay - cast predominantly base metal, three or more surfaces |
D6606 Retainer inlay - cast noble metal, two surfaces |
D6607 Retainer inlay - cast noble metal, three or more surfaces |
D6608 Retainer onlay - porcelain/ceramic, two surfaces |
D6609 Retainer onlay - porcelain/ceramic, three or more surfaces |
D6610 Retainer onlay - cast high noble metal, two surfaces |
D6611 Retainer onlay - cast high noble metal, three or more surfaces |
D6612 Retainer onlay - cast predominantly base metal, two surfaces |
D6613 Retainer onlay - cast predominantly base metal, three or more surfaces |
D6614 Retainer onlay - cast noble metal, two surfaces |
D6615 Retainer onlay - cast noble metal, three or more surfaces |
D6624 Retainer inlay - titanium |
D6634 Retainer onlay - titanium |
D6710 Retainer crown - indirect resin based composite |
D6720 Retainer crown - resin with high noble metal |
D6721 Retainer crown - resin with predominantly base metal |
D6722 Retainer crown - resin with noble metal |
D6740 Retainer crown - porcelain/ceramic |
D6750 Retainer crown - porcelain fused to high noble metal |
D6751 Retainer crown - porcelain fused to predominantly base metal |
D6752 Retainer crown - porcelain fused to noble metal |
D6753 Retainer crown - porcelain fused to titanium and titanium alloys |
D6780 Retainer crown - 3/4 cast high noble metal |
D6781 Retainer crown - 3/4 cast predominantly base metal |
D6782 Retainer crown - 3/4 cast noble metal |
D6783 Retainer crown - 3/4 porcelain/ceramic |
D6784 Retainer crown 3/4 - titanium and titanium alloys |
D6790 Retainer crown - full cast high noble metal |
D6791 Retainer crown - full cast predominantly base metal |
D6792 Retainer crown - full cast noble metal |
D6794 Retainer crown - titanium and titanium alloys |
D6920 Connector bar |
D6940 Stress breaker |
D6950 Precision attachment |
Adjunctive General Services |
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D9944 Occlusal guard – hard appliance, full arch |
D9945 Occlusal guard – soft appliance, full arch |
D9946 Occlusal guard – hard appliance, partial arch |
D9950 Occlusion analysis - mounted case |
Not covered: - Cast unilateral removable partial dentures
- Precision attachments, personalization, precious metal bases, and other specialized techniques
- Replacement of dentures that have been lost, stolen or misplaced
- Removable or fixed prostheses initiated prior to the effective date of coverage or inserted/cemented after the coverage ending date
- Services rendered by out-of-network providers
- Services not listed as covered above
|
Class D Orthodontic
Important things you should keep in mind about these benefits:
- Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are necessary for the prevention, diagnosis, care, or treatment of a covered condition and meet generally accepted dental protocols.
- There is no calendar year deductible.
- No waiting period required for orthodontic services. .
- Orthodontists are non-plan providers; services will be covered by reimbursement at 55% up to a lifetime maximum of $2,000 per member.
Details
Orthodontic Services |
---|
D8210 Removable appliance therapy - Limited to once per lifetime |
D8220 Fixed appliance therapy - Limited to once per lifetime |
D8660 Pre-orthodontic treatment examination to monitor growth and development - Limited to once per lifetime |
D8670 Periodic orthodontic treatment visit - Monthly payment - post treatment stabilization |
D8680 Orthodontic retention (removal of appliances, construction and placement of retainer(s)) - Limited to once per lifetime |
D8695 Removal of fixed orthodontic appliances for reasons other than completion of treatment - Covered under the benefit maximum |
Not covered: - Repair of damaged orthodontic appliances
- Replacement of lost or missing appliance
- Services to alter vertical dimension and/or restore or maintain the occlusion. Such procedures include, but are not limited to, equilibration, periodontal splinting, full mouth rehabilitation, and restoration for misalignment of teeth
- Services not listed as covered above
|
General Services
Important things you should keep in mind about these benefits:
- Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are necessary for the prevention, diagnosis, care, or treatment of a covered condition and meet generally accepted dental protocols.
- There is no calendar year deductible.
You Pay:
High Option
- In-Network: 15% of coinsurance
- Out-of-Network: 100% of billed charges
Details
General services |
---|
D9222 Deep sedation/general anesthesia – first 15 minutes |
D9223 Deep sedation/general anesthesia – each subsequent 15 minute increment |
D9230 Inhalation of nitrous oxide/analgesia, anxiolysis |
D9420 Hospital or ambulatory surgical center call |
D9630 Drugs or medicaments dispensed in the office for home use
|
D9910 Application of desensitizing medicament |
D9930 Treatment of complications (post-surgical) - unusual circumstances, by report |
D9951 Occlusal adjustment - limited
|
D9952 Occlusal adjustment - complete
|
D9999 Unspecified adjunctive procedure, by report |
Not covered:
- Oral sedation
- Services rendered by out-of-network providers
- Services not listed as covered above
|
Section 6 General Exclusions – Things We Do Not Cover
The exclusions in this section apply to all benefits. Although we may list a specific service as a benefit, we will not cover it unless we determine it is necessary for the prevention, diagnosis, care, or treatment of a covered condition.
We do not cover the following:
- Any dental service or treatment not specifically listed as a covered service;
- Services and treatment not prescribed by or under the direct supervision of a dentist;
- Services and treatment which are experimental or investigational;
- Services and treatment which are for any illness or bodily injury which occurs in the course of employment if a benefit or compensation is available, in whole or in part, under the law or regulation of any governmental unit. This exclusion applies whether or not you claim the benefits or compensation;
- Services and treatment received from a dental department maintained by or on behalf of an employer, mutual benefit association, labor union, trust, or similar person or group;
- Services and treatment performed prior to your effective coverage date including orthodontic treatment;
- Services and treatment incurred after the termination date of your coverage unless otherwise indicated;
- Services and treatment which are not dentally necessary, or which are not recommended or approved by the treating dentist. (Services determined to be unnecessary or which do not meet accepted standards of dental practice are not billable to you by a participating dentist unless the dentist notifies you of your liability prior to treatment and you choose to receive the treatment. Participating dentists should document such notification in their records.);
- Services and treatment not meeting accepted standards of dental practice;
- Services and treatment resulting from your failure to comply with professionally prescribed treatment;
- Telephone consultations;
- Any charges for failure to keep a scheduled appointment;
- Any services that are strictly cosmetic in nature including, but not limited to, charges for personalization or characterization of prosthetic appliances;
- Services related to the diagnosis and treatment of Temporomandibular Joint Dysfunction (TMJD);
- Services or treatment provided as a result of intentionally self-inflicted injury or illness;
- Services or treatment provided as a result of injuries suffered while committing or attempting to commit a felony, engaging in an illegal occupation, or participating in a riot, rebellion or insurrection;
- Office infection control charges;
- Charges for copies of your records, charts or x-rays, or any costs associated with forwarding/mailing copies of your records, charts or x-rays;
- State or territorial taxes on dental services performed;
- Adjunctive dental care services that are covered by the FEHB/PSHB or other medical insurance even when provided by a general dentist or oral surgeon;
- Services rendered by out-of-network providers, in or outside of Puerto Rico, except by orthodontists in Puerto Rico;
- Services needed as a result of a traffic accident;
- Fluoride treatment for adults, except for patients that have lost their salivary function, due to radiation or medications, in order to prevent and control caries;
- Root Canal endodontic re-treatment in cases of contaminated root canals as a consequence of not having assisted to properly restore the tooth.
Section 7 Claims Filing and Disputed Claims Processes
Term | Definition |
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How to File a Claim for Covered Services | When you see plan providers, you will not have to file claims. Just present your identification card and pay your coinsurance.
You will only need to file a claim when you receive orthodontic services. You will have to submit the claim within one (1) year since the date of service. Sometimes these providers bill us directly. Check with the provider. If you need to file the claim, here is the process:
1. Claims for orthodontic reimbursement: In most cases, providers file claims for you. Dentists must file an ADA claim form. For claims questions and assistance, call us at 787-774-6081, TTY 787-792-1370, 1-800-716-6081. When you receive orthodontic services, you must file an ADA claim form or a claim that includes the information shown below. Bills and receipts should be itemized and:
- Must be sent to: Triple-S Salud, Inc. PO Box 363628, San Juan, PR 00936-3628; and
- Verify that the receipts have the information about the dentist printed on it and that the name of the insured agrees with the contract number. The Request for Reimbursement Form will be accepted as a receipt as long as it has the dentist information printed; the dentist’s signature and their license number.
- When requesting reimbursement for the first time, the insured must include:
- the treatment plan detailing the first visit
- down payment
- monthly payments
- total cost
- duration of treatment
- Receipts must agree with what was established in your treatment plan.
- If the insured pays more than one visit in the same receipt, he/she must send the exact dates (month, day, and year) of the services for which he/she paid.
- Payments in advance or total payment of the treatment will not be considered for reimbursement.
- If you pay for retainers, it must be indicated if they are mandibular or maxillary.
- If you request reimbursement for orthodontic devices, it must be indicated if they are fixed (D8220) or removable (D8210).
To request reimbursement through Coordination of Benefits add:
- Contract number of the other plan
- If the reimbursement is for amounts left unpaid by your other
plan, you must include the other plan’s Explanation of Benefits.
2. We have a period of 30 days after our receipt of the claim to:
- Notify you of our determination.
- Request additional information. You will have up to 60 days to provide the requested information.
- Inform you that more time is needed to make a decision. This extension may consist of a maximum of 15 additional days.
|
---|
Deadline for Filing Your Claim
|
Send us all the documents for your claim as soon as possible. You must submit the claim by December 31 of the year after the year you received the service, unless timely filing was prevented by administrative operations of Government or legal incapacity, provided the claim was submitted as soon as reasonably possible.
|
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Term | Definition |
---|
Disputed Claims Process | Follow this disputed claims process if you disagree with our decision on your claim or request for services. The FEDVIP law does not provide a role for OPM to review disputed claims.
Disputed Claim Steps
- Ask us in writing to reconsider our initial decision. You must:
- Write to us within the 180 days from the date of our determination.
- Include in your letter the reason why you believe that the initial determination is incorrect.
- Enclose copies of the documents that support your claim, such as a letter from the dentists, and the explanations of benefits.
- Submit your written complaint to the following address: Triple-S Salud, Inc., Customer Service Division, Complaints and Grievances Unit, PO Box 363628, San Juan, PR 00936-3628.
- We will notify you about our decision on your complaint no later than 30 days from the date your complaint was received. If we need more time to make our decision, we will notify you in writing. In said cases, the term to answer your complaint will not exceed a period of 15 days.
- If the dispute is not resolved through the reconsideration process, you may request a review of the denial. You may request a reconsideration within 60 days from the date you received the notification of our determination. You may send your reconsideration request to the same address to which you sent your complaint. In your reconsideration request, you must include the reason(s) why you understand Triple-S Salud was mistaken in its initial determination. We must answer your request for reconsideration with a term of 30 days.
- If you do not agree with our final decision, you may request an independent third party, mutually agreed upon by us and OPM, review the decision. The decision of the independent third party is binding and is the final review of your claim. This decision is not subject to judicial review.
|
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Section 8 Definitions of Terms We Use in This Brochure
Term | Definition |
---|
Annual Benefit Maximum
| The maximum annual benefit that you can receive per person. |
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Annuitants
| Federal retirees (who retired on an immediate annuity), and survivors (of those who retired on an immediate annuity or died in service) receiving an annuity. This also includes those receiving compensation from the Department of Labor’s Office of Workers’ Compensation Programs, who are called compensationers. Annuitants are sometimes called retirees. |
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BENEFEDS
| The enrollment and premium administration system for FEDVIP. |
---|
Benefits
| Covered services or payment for covered services to which enrollees and covered family members are entitled to the extent provided by this brochure. |
---|
Class A Services
| Basic services, which include oral examinations, prophylaxis, diagnostic evaluations, sealants and x-rays. |
---|
Class B Services
| Intermediate services, which include restorative procedures such as fillings, prefabricated stainless steel crowns, periodontal scaling, tooth extractions, oral surgery and denture adjustments. |
---|
Class C Services
| Major services, which include endodontic services such as root canals, periodontal services such as scaling and root planing, major restorative services such as crowns, bridges and prosthodontic services such as complete dentures. |
---|
Class D Services
| Orthodontic services. |
---|
Enrollee | The Federal employee, annuitant, or TRICARE-eligible individual enrolled in this plan. |
---|
FEDVIP
| Federal Employees Dental and Vision Insurance Program. |
---|
Generally Accepted Dental Protocols
| Clinically adequate procedures accepted by the different academies of the dental profession. |
---|
Plan Allowance
| The amount we allow for specific procedures. |
---|
Sponsor | Generally, a sponsor means the individual who is eligible for medical or dental benefits under 10 U.S.C. chapter 55 based on their direct affiliation with the uniformed services (including military members of the National Guard and Reserves). |
---|
TEI certifying family member | Under circumstances where a sponsor is not an enrollee, a TEI family member may accept responsibility to self-certify as an enrollee and enroll TEI family members |
---|
TRICARE-eligible individual (TEI) family member | TEI family members include a sponsor’s spouse, unremarried widow, unremarried widower, unmarried child, and certain unmarried persons placed in a sponsor’s legal custody by a court. Children include legally adopted children, stepchildren, and pre- adoptive children. Children and dependent unmarried persons must be under age 21 if they are not a student, under age 23 if they are a full-time student, or incapable of self-support because of a mental or physical incapacity. |
---|
We/Us | Triple-S Salud |
---|
You
| Enrollee or eligible family member. |
---|
In-Progress Treatment | Dental services that initiated in 2024 that will be completed in 2025. |
---|
Stop Health Care Fraud!
Fraud increases the cost of health care for everyone and increases your Federal Employees Dental and Vision Insurance Program premium.
Protect Yourself From Fraud – Here are some things that you can do to prevent fraud:
- Do not give your plan identification (ID) number over the telephone or to people you do not know, except to your providers, plan, BENEFEDS, or OPM.
- Let only the appropriate providers review your clinical record or recommend services.
- Avoid using providers who say that an item or service is not usually covered, but they know how to bill us to get it paid.
- Carefully review your explanation of benefits (EOBs) statements.
- Do not ask your provider to make false entries on certificates, bills or records in order to get us to pay for an item or service.
- If you suspect that a provider has charged you for services you did not receive, billed you twice for the same service, or misrepresented any information, do the following:
- Call the provider and ask for an explanation. There may be an error.
- If the provider does not resolve the matter, call us at 787-774-6081, TTY 787-792-1370, 1-800-716-6081 and explain the situation.
- Do not maintain as a family member on your policy:
- Your former spouse after a divorce decree or annulment is final (even if a court order stipulates otherwise); or
- Your child over age 22 (unless they are disabled and incapable of self- support).
If you have any questions about the eligibility of a dependent, please contact BENEFEDS.
Be sure to review Section 1, Eligibility, of this brochure, prior to submitting your enrollment or obtaining benefits.
Fraud or intentional misrepresentation of material fact is prohibited under the plan. You can be prosecuted for fraud and your agency may take action against you if you falsify a claim to obtain FEDVIP benefits or try to obtain services for someone who is not an eligible family member or who is no longer enrolled in the plan, or enroll in the plan when you are no longer eligible.
Summary of Benefits
- Do not rely on this chart alone. This page summarizes specific expenses we cover; for more detail, please review the individual sections of this brochure.
- If you want to enroll or change your enrollment in this plan, please visit www.BENEFEDS.gov or call 1-877-888-FEDS (1-877-888-3337), TTY number 1-877-889-5680.
High Option Benefits: Class A (Basic) Services – preventive and diagnostic
You Pay In-network: Nothing
You Pay Out-of-network: 100%
Page: 14
High Option Benefits: Class B (Intermediate) Services – includes minor restorative, endodontic, periodontal, prosthodontic and oral surgery services
You Pay In-network: 15%, except for D2999, for which there is no coinsurance
You Pay Out-of-network: 100%
Page: 16
High Option Benefits : Class C (Major) Services – includes major restorative, endodontic, and major prosthodontic services
You Pay In-network: 50%, except for some major restorative services, and for endodontic services, for which is 30%
You Pay Out-of-network: 100%
Page: 20
High Option Benefits: Class D Orthodontic Services. $3,500 for dependents up to 21 for TRICARE-eligible individuals (or 23 if they’re full-time college students) or 22 for civilian dependents; $2,000 for members and spouses
You Pay In-network: Covered by reimbursement at 55% up to a lifetime maximum of $2,000 per member.
You Pay Out-of-network: Covered by reimbursement at 55% up to a lifetime maximum of $2,000 per member.
Page: 25
General Services
You Pay In-network: 15%
You Pay Out-of-network: 100%
Page: 26
Rate Information
You must live in Puerto Rico to enroll in this dental plan. The following rates apply:
Bi-weekly and Monthly Rates
High
Rating Area | High-Bi-Weekly Self Only | High-Bi-Weekly Self Plus One | High-Bi-Weekly Self and Family | High-Monthly Self Only | High-Monthly Self Plus One | High-Monthly Self and Family |
---|
| 5.91 | 11.81 | 15.43 | 12.81 | 25.59 | 33.43 |