This Plan is a health maintenance organization (HMO). OPM requires that FEHB plans be accredited to validate that plan operations and/or care management meet nationally recognized standards. Humana holds the following accreditation: The National Committee for Quality Assurance (NCQA). To learn more about this plan’s accreditation, please visit the following websites: www.ncqa.gov.
We require you to see specific physicians, hospitals, and other providers that contract with us. These Plan providers coordinate your health care services. We are solely responsible for the selection of these providers in your area. Contact us for a copy of our most recent provider directory. We give you a choice of enrollment in a High Option, a Standard Option, or a Basic Option.
HMOs emphasize preventive care such as routine office visits, physical exams, well-baby care, and immunizations, in addition to treatment for illness and injury. Our providers follow generally accepted medical practice when prescribing any course of treatment.
When you receive services from Plan providers, you will not have to submit claim forms or pay bills. You pay only the copayments and coinsurance described in this brochure. When you receive emergency services from non-Plan providers, you may have to submit claim forms.
You should join an HMO because you prefer the plan’s benefits, not because a particular provider is available. You cannot change plans because a provider leaves our Plan. We cannot guarantee that any one physician, hospital, or other provider will be available and/or remain under contract with us.
General features of our High, Standard and Basic Options
We have Open Access benefits
Our HMO offers Open Access benefits. This means you can receive covered services from a participating provider without a required referral from you primary care physician or by another participating provider in the network.
How we pay providers
We contract with individual physicians, medical groups, and hospitals to provide the benefits in this brochure. These Plan providers accept a negotiated payment from us, and you will only be responsible for your cost-sharing (copayments, coinsurance, deductibles, and non-covered services and supplies).
Who provides my health care?
Humana Health Plan of Ohio, Inc. offers members an extensive choice of primary care physicians. Humana contracts with both private office physicians and with physician groups. You should expect to receive specialty care from providers within Humana’s HMO network. Referrals are not required for participating providers. However, you do need to choose a PCP if you are in the HMOx network.
Catastrophic protection
We protect you against catastrophic out-of-pocket expenses for covered services. The annual out-of-pocket expenses for covered services, including deductibles and copayments, cannot exceed $8,150 for Self Only enrollment, and $16,300 for a Self Plus One or Self and Family.
Your rights and responsibilities
OPM requires that all FEHB plans provide certain information to their FEHB members. You may get information about us, our networks, and our providers. OPM’s FEHB website (www.opm.gov/healthcare-insurance/) lists the specific types of information that we must make available to you. Some of the required information is listed below:
- Nationally, Humana has been in the health care business since 1961.
- Locally, Humana Medical Plan has been in existence since 1987.
- Humana is a for profit corporation which is publicly traded on the New York Stock Exchange (NYSE).
You are also entitled to a wide range of consumer protections and have specific responsibilities as a member of this Plan. You can view the complete list of these rights and responsibilities by visiting our website at https://feds.humana.com/. You can also contact us to request that we mail a copy to you.
If you want more information about us, call 1-800-4HUMANA, or write to the Plan at P.O. Box 14602, Lexington, KY 40512-4602. You may also visit our website at https://feds.humana.com/.
By law, you have the right to access your protected health information (PHI). For more information regarding access to PHI, visit our website https://feds.humana.com/ to obtain our Notice of Privacy Practices. You can also contact us to request that we mail you a copy of that Notice.
Your medical and claims records are confidential
We will keep your medical and claims records confidential. Please note that we may disclose your medical and claims information (including your prescription drug utilization) to any of your treating physicians or dispensing pharmacies.
Service Area
To enroll in this Plan, you must live in or work in our service area. This is where our providers practice. Our service area is:
High and Standard Option (HMO Premier network)
The Ohio counties of Adams, Brown, Butler, Clermont, Clinton, Hamilton, Highland and Warren.
The Indiana area counties of Dearborn, Franklin, Ohio, Ripley and Union.
The Kentucky area counties of Boone, Campbell, Gallatin, Grant, Kenton and Pendleton.
Basic HMO Option (HMOx network)
The Ohio counties of Butler, Hamilton and Warren.
The Kentucky area counties of Boone, Campbell, Gallatin, Grant, Kenton and Pendleton.
Ordinarily, you must get your care from providers who contract with us. If you receive care outside our service area, we will pay only for emergency care benefits. We will not pay for any other health care services out of our service area unless the services have prior plan approval.
If you or a covered family member move outside of our service area, you can enroll in another plan. If your dependents live out of the area (for example, if your child goes to college in another state), you should consider enrolling in a fee-for-service plan or an HMO that has agreements with affiliates in other areas. If you or a family member move, you do not have to wait until Open Season to change plans. Contact your employing or retirement office.