This Plan is a health maintenance organization (HMO). OPM requires that FEHB plans be accredited to validate that plan operations and/or care management meet nationally recognized standards. AvMed holds the following accreditations: National Committee for Quality Assurance. To learn more about this plan's accreditations, please visit the following websites:
National Committee for Quality Assurance (www.ncqa.org)
We require you to see specific physicians, hospitals, and other providers that contract with us. These Plan providers coordinate your health care services. We are solely responsible for the selection of these providers in your area. Contact us for a copy of our most recent provider directory.
HMOs emphasize preventive care such as routine office visits, physical exams, well-baby care, and immunizations, in addition to treatment for illness and injury. Our providers follow generally accepted medical practice when prescribing any course of treatment.
When you receive services from Plan providers, you will not have to submit claim forms or pay bills. You pay only the copayments, coinsurance, and deductibles described in this brochure. When you receive emergency services from non-Plan providers, you may have to submit claim forms.
You should join an HMO because you prefer the plan’s benefits, not because a particular provider is available. You cannot change plans because a provider leaves our Plan. We cannot guarantee that any one physician, hospital, or other provider will be available and/or remain under contract with us.
Questions regarding what protections apply and what protections do not apply to this Plan may be directed to us at 800-882-8633. You can also read additional information from the U.S. Department of Health and Human Services at www.healthcare.gov.
General features of our Standard Option
We have Open Access benefits
Our HMO offers Open Access benefits. This means you can receive covered services from a participating provider without a required referral from your primary care provider or by another participating provider in the network.
How we pay providers
We contract with individual physicians, medical groups, and hospitals to provide the benefits in this brochure. These Plan providers accept a negotiated payment from us, and you will only be responsible for your cost-sharing (copayments, coinsurance, deductibles, and non-covered services and supplies).
General features of our High Deductible Health Plan (HDHP)
HDHPs have higher annual deductibles and annual out-of-pocket maximum limits than other types of FEHB plans. FEHB Program HDHPs also offer health savings accounts or health reimbursement arrangements. Please see below for more information about these features:
Preventive care services
Preventive care services are generally covered with no cost sharing and are not subject to copayments, deductibles, or annual limits when received from a network provider.
Annual deductible
The annual deductible must be met before Plan benefits are paid for care other than preventive care services.
Health Savings Account (HSA)
You are eligible for a HSA if you are enrolled in a HDHP, not covered by any other health plan that is not an HDHP (including a spouse's health plan, excluding specific injury insurance and accident, disability, dental care, vision care, or long-term coverage), not enrolled in Medicare, not received VA (except for veterans with a service-connected disability) or Indian Health Service (IHS) benefits within the last three months, not covered by your own or your spouse's flexible spending account (FSA), and are not claimed as a dependent on someone else's tax return.
- You may use the money in your HSA to pay all or a portion of the annual deductible, copayments, coinsurance, or other out-of-pocket costs that meet the IRS definition of a qualified medical expense.
- Distributions from your HSA are tax-free for qualified medical expenses for you, your spouse, and your dependents, even if they are not covered by a HDHP.
- You may withdraw money from your HSA for items other than qualified medical expenses, but it will be subject to income tax and, if you are under 65 years old, an additional 20% penalty tax on the amount withdrawn.
- For each month that you are enrolled in an HDHP and eligible for an HSA, the HDHP will pass through (contribute) a portion of the health plan premium to your HSA. In addition, you (the account holder) may contribute your own money to your HSA up to an allowable amount determined by IRS rules. Your HSA dollars are tax-free interest.
- You may allow the contributions in your HSA to grow over time, like a savings account. The HSA is portable - you may take the HSA with you if you leave the Federal government or switch to another plan.
Health Reimbursement Account (HRA)
If you are not eligible for an HSA, or become ineligible to continue a HSA, you are eligible for a Health Reimbursement Arrangement (HRA). Although an HRA is similar to an HSA, there are major differences:
- An HRA does not earn interest.
- An HRA is not portable if you leave the Federal government or switch to another plan.
Catastrophic protection
We protect you against catastrophic out-of-pocket expenses for covered services. The IRS limits annual out-of-pocket expenses for covered services, including deductible and copayments, to no more than $8,300 for Self Only HDHP coverage, and $16,600 for a Self Plus One or Self and Family HDHP coverage. The out-of-pocket limit for this Plan may differ from the IRS limit, but cannot exceed that amount.
Health education resources and account management tools
Your rights and responsibilities
OPM requires that all FEHB Plans provide certain information to their FEHB members. You may get information about us, our networks, and our providers. OPM's FEHB website www.opm.gov/healthcare-insurance/ lists the specific types of information that we must make available to you. Some of the required information is listed below.
- AvMed is an Individual Practice Association organization serving Floridians for nearly 50 years. Member's medical services are provided by a wide array of primary care doctors and specialists with whom AvMed contracts.
- As one of Florida's oldest and largest not-for-profit health plans, AvMed answers to our Members- not shareholders- and we reinvest profits to deliver on our mission, to "help our Members live healthier."
- The first and most important decision each member must make is the selection of a primary care doctor. It is the responsibility of your primary care doctor to obtain any necessary authorizations from the Plan before making arrangements for hospitalization.
You are also entitled to a wide range of consumer protections and have specific responsibilities as a member of this Plan. You can view the complete list of these rights and responsibilities by visiting our website, AvMed at www.avmed.org. You can also contact us to request that we mail a copy to you.
If you want more information about us, call 800-882-8633, or write to 3470 NW 82nd Avenue, Doral, FL 33122. You may also contact us by fax at 305-671-4710 or visit our website at www.avmed.org.
By law, you have the right to access your protected health information (PHI). For more information regarding access to PHI, visit our website at www.avmed.org to obtain our Notice of Privacy Practice. You can also contact us to request that we mail you a copy of that Notice.
Your medical and claims records are confidential
We will keep your medical and claims records confidential. Please note that we may disclose your medical and claims information (including your prescription drug utilization) to any of your treating physicians or dispensing pharmacies.
Service Area
To enroll in this Plan, you must live in or work in our service area. This is where our providers practice. Our service area is:
South Florida: Broward, Miami-Dade, and Palm Beach counties.
Ordinarily, you must get your care from providers who contract with us. If you receive care outside our service area, we will pay only for emergency care benefits. We will not pay for any other healthcare services out of our service area unless the services have prior plan approval.
If you or a covered family member move outside of our service area, you can enroll in another plan. If your dependents live out of the area (for example, if your child goes to college in another state), you should consider enrolling in a fee-for-service plan or an HMO that has agreements with affiliates in other areas. If you or a family member move, you do not have to wait until Open Season to change plans. Contact your employing or retirement office.