This Plan is a health maintenance organization (HMO). OPM requires that FEHB plans be accredited to validate that plan operations and/or care management meet nationally recognized standards. Independent Health holds the following accreditation:
- National Committee for Quality Assurance
To learn more about this plan's accreditation, please visit the following website: www.ncqa.org
We offer three types of coverage. You may enroll in our High or Standard Health Maintenance Organization (HMO) coverage with a Point of Service (POS) or you may enroll in our High Deductible Health Plan (HDHP) with a health savings account/health reimbursement arrangement.
General features of our High and Standard Options
The enrollment codes for our High Option HMO with POS coverage are QA1 (Self Only), QA3 (Self Plus One) and QA2 (Self and Family). The enrollment codes for our Standard Option HMO with POS coverage are C54 (Self Only), C56 (Self Plus One) and C55 (Self and Family). For the highest level of coverage (In-Network benefits), we require you to see specific physicians, hospitals, and other providers that contract with us. These Plan providers coordinate your healthcare services. Contact us for a copy of our most recent provider directory.
HMO coverage emphasizes preventive care such as physical exams, well-baby care, and immunizations. In-Network preventive care services are covered in full. Please refer to Section 5(a) for a list of In-Network preventive care services. Our providers follow generally accepted medical practice when prescribing any course of treatment.
There is no annual In-Network deductible. Your annual In-Network Out-of-Pocket expenses for covered In-Network medical and prescription drug services, including deductibles, co-payments, and coinsurance, cannot exceed $9,100 for Self Only enrollment, or $18,200 for Self Plus One or Self and Family enrollment. Member liability for routine vision services and routine dental do not apply to the Out-of-Pocket maximum. See below for information on out-of-network Point of Service (POS) benefits.
When you receive services from Plan providers, you will not have to submit claim forms or pay bills. You pay only the co-payments, coinsurance, and deductibles described in this brochure. When you receive emergency services from non-Plan providers, you may have to submit claim forms.
Your decision to join an HMO should be because you prefer the plan’s benefits, not because a particular provider is available. You cannot change plans because a provider leaves our Plan. We cannot guarantee that any one physician, hospital, or other provider will be available and/or remain under contract with us.
We have Point of Service (POS) benefits
Our HMO options offer POS benefits. This means you can receive covered services from a non-participating provider. However, out-of-network benefits may have higher Out-of-Pocket costs than In-Network benefits. For more information regarding this benefit, see HMO Benefits Section 5(i) Point of Service Benefits.
How we pay providers
We contract with individual physicians, other healthcare providers, medical groups, and hospitals to provide the benefits in this brochure. These Plan providers accept a negotiated payment from us, and you will only be responsible for your cost-sharing (copayments, coinsurance, deductibles and non-covered services and supplies).
Under our POS, you will be subject to an annual deductible and coinsurance. You will owe all balances for covered services in excess of our plan allowance. For more information regarding this benefit, see HMO Benefits Section 5(i) Point of Service Benefits.
General features of our High Deductible Health Plan (HDHP)
The enrollment codes for our HDHP are QA4 (Self Only), QA6 (Self Plus One) and QA5 (Self and Family). We call our HDHP coverage, iDirect. Our HDHP is a consumer driven health plan with separate medical and dental funds that help you pay for covered medical and dental expenses. This health plan product combines HDHP healthcare coverage with a tax-advantaged program to help you build savings for future medical needs. You may seek covered services from the iDirect network of participating providers or you may use non-participating or out-of-network providers at a higher member liability.
For the High Deductible Option your annual In-Network Out-of-Pocket expenses for covered In-Network services, including deductibles, co-payments, and coinsurance, cannot exceed $7,100 for Self Only enrollment, or $14,200 for Self Plus One or Self and Family enrollment. Your annual Out-of-Pocket expenses for covered out-of-network services, including deductibles, co-payments, and coinsurance, cannot exceed $10,000 for Self Only enrollment, or $20,000 for Self Plus One or Self and Family enrollment. Member liability for routine vision services, routine dental, and penalties for failure to preauthorize do not apply to the Out-of-Pocket maximum.
Preventive care services
A complete list of the preventive services is available on our website at www.independenthealth.com, or will be mailed to you upon request. You may also request the list by calling the Member Services number on your identification card.
Annual deductible
For the High Deductible Option, the annual In-Network deductible is $2,000 for Self Only or $4,000 for Self Plus One or Self and Family. The annual deductible must be met before Plan benefits are paid for care other than preventive care services.
HDHP Funds
Two different funds are available to offset Out-of-Pocket medical costs under the HDHP Plan – a Health Savings Account (HSA) or a Health Reimbursement Account (HRA). The Plan will contribute funds once you have verified your HSA/HRA eligibility. The funds are passed from FEHB to the plan, who in turn, will pass the funds directly into your HSA or HRA depending on your qualifications; this process is referred to as a premium pass-through. Forms will be provided to you to complete for this verification and must be returned to us for contributions to begin.
- Annual Self Only pass-through contribution: $999.96
- Annual Self Plus One pass-through contribution: $1,999.92
- Annual Family fund pass-through contribution: $1,999.92
You may use the money in your HSA or HRA to pay all or a portion of the annual deductible, copayments, coinsurance, or other Out-of-Pocket costs that meet the IRS definition of a qualified medical expense.
Health Savings Account (HSA)
You are eligible for an HSA if you are enrolled in an HDHP, not covered by any other health plan that is not an HDHP (including a spouse’s health plan, excluding specific injury insurance and accident, disability, dental care, vision care, or long-term coverage), not enrolled in Medicare, not have received VA (except for veterans with a service-connected disability) or Indian Health Service (IHS) benefits within the last three months, not covered by your own or your spouse's flexible spending account (FSA), and are not claimed as a dependent on someone else’s tax return.
- You may use the money in your HSA to pay all or a portion of the annual deductible, copayments, coinsurance, or other Out-of-Pocket costs that meet the IRS definition of a qualified medical expense.
- Distributions from your HSA are tax-free for qualified medical expenses for you, your spouse, and your dependents, even if they are not covered by a HDHP.
- You may withdraw money from your HSA for items other than qualified medical expenses, but it will be subject to income tax and, if you are under 65 years old, an additional 20% penalty tax on the amount withdrawn.
- For each month that you are enrolled in an HDHP and eligible for an HSA, the HDHP will pass through (contribute) a portion of the health plan premium to your HSA. In addition, you (the account holder) may contribute your own money to your HSA up to an allowable amount determined by IRS rules. Your HSA dollars earn tax-free interest.
- You may allow the contributions in your HSA to grow over time, like a savings account. The HSA is portable – you may take the HSA with you if you leave the Federal government or switch to another plan.
Health Reimbursement Arrangement (HRA)
If you are not eligible for an HSA, or become ineligible to continue an HSA, you are eligible for a Health Reimbursement Arrangement (HRA). Although an HRA is similar to an HSA, there are major differences.
- An HRA does not earn interest.
- An HRA is not portable if you leave the Federal government or switch to another plan.
Catastrophic protection
We protect you against catastrophic Out-of-Pocket expenses for covered services. The IRS limits annual Out-of-Pocket expenses for covered services, including deductibles and copayments, to no more than $8,050 for Self Only enrollment, and $16,100 for a Self Plus One or Self and Family. The Out-of-Pocket limit for this Plan may differ from the IRS limit, but cannot exceed that amount.
Health Education Resources and Accounts Management Tools
Key additional features of iDirect are the tools we provide to help you manage your health, monitor your claims and manage your money. Our decision support programs provide the information you need to take greater control of your healthcare cost management.
The Health Management programs include:
- Health risk appraisal
- Health wellness programs
- Healthcare options and alternatives
- Health coaching
- In-depth health information and advice
- The latest news from Independent Health that impacts your health
- Calculators to measure personal statistics
- Tools to help manage your costs for medical and pharmacy
- Information on network providers
- Information on hospital quality
- Information on approximate cost of specific healthcare services in your area
An HDHP with an HSA or HRA is designed to give greater flexibility and discretion over how you use your healthcare benefits. You decide how to utilize your plan coverage and you decide how to spend the dollars in your HSA or HRA.
Your rights and responsibilities
OPM requires that all FEHB Plans provide certain information to their FEHB members. You may get information about us, our networks, our providers and our facilities. OPM’s FEHB website (www.opm.gov/healthcare-insurance) lists the specific types of information that we must make available to you. Some of the required information is listed below.
- Independent Health Association Inc., incorporated in March 1977, is a not-for-profit health maintenance organization licensed under Article 44 of the New York Public Health Law.
- Independent Health Association Inc’s wholly owned subsidiary, Independent Health Benefit Corporation was incorporated in June 1995 and is licensed under Article 43 of the New York State Insurance Law.
- Independent Health Association Inc. and its subsidiaries and affiliates are in compliance with all applicable state and federal laws.
- We also have accreditation from the National Committee for Quality Assurance (NCQA).
You are also entitled to a wide range of consumer protections and have specific responsibilities as a member of this Plan. You can view the complete list of these rights and responsibilities by visiting our website at www.independenthealth.com. You can also contact us to request that we mail a copy to you.
If you would like more information, call Independent Health at 716-631-5392 or 800-453-1910, or write to Independent Health, Sales Department, 511 Farber Lakes Drive, Buffalo, NY 14221. You may also visit our website at www.independenthealth.com.
By law, you have the right to access your protected health information (PHI). For more information regarding access to PHI, visit our website at www.independenthealth.com to obtain our Notice of Privacy Practices. You can also contact us to request that we mail you a copy of that Notice.
Your medical and claims records are confidential
We will keep your medical and claims records confidential. Please note that we may disclose your medical and claims information (including your prescription drug utilization) to any of your treating physicians or dispensing pharmacies.
Service Area
To enroll in this Plan, you must live in or work in our service area. This is where our providers practice. Our service area includes the following counties: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans and Wyoming.
Under the HMO benefits, you must get your care from providers who contract with us. If you or a covered family member moves outside our service area, you can enroll in another plan. You do not have to wait until Open Season to change plans. Contact your employing or retirement office. If you receive care outside our service area, we will pay only for emergency or urgent care benefits, as described on page 61. We will not pay for any other healthcare services out of our service area unless it is an emergency, urgent care service or services which have prior plan approval.
Under the POS benefits you may receive care from a non-Plan provider and we will provide benefits for covered services as described in Section 5(i).
Under the HDHP benefit you may receive care from Plan and non-Plan providers as described in Section 5 HDHP. If you or a covered family member moves outside our service area, you can enroll in another plan.