Performance Management - Step Increases
Questions and answers
A quality step increase (QSI) is a pay feature of the General Schedule. A QSI can only be granted to an employee whose most recent rating of record is Level 5, or, if covered by an appraisal program that does not use a Level 5 summary, the employee receives a rating of record at the highest summary level used by the program and demonstrates sustained performance of high quality significantly above the Fully Successful level.