General
Questions and answers
If you have never used the DE Certification Information System (DECIS) system before, you need to create a profile. To do this, contact our online Help Desk and provide the following information in the ticket:
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- First and last name
- Work email address (.gov or .mil)
- Work address
- Work phone number
- Agency name
- Agency Delegated Examining Unit (DEU) ID number
- Supervisor’s first and last name
- Supervisor’s work email address (.gov or .mil)
Important: Do not create more than one profile in the DECIS. If you do, you will create problems for yourself trying to register, schedule, or perform other functions in the system.
- If you don’t know whether you already have a profile, ask the Help Desk agent to search under any name / email address you may have used in the past.
- If you have changed agencies, ask the Help Desk to update your profile for you.
The DECIS is accessed using multi-factor authentication.
- For OPM employees using VPN only – You will login via Entra.
- All others will use login via Login.gov.
- Directions for setting up Login.gov to link to the DECIS can be found at de.usalearning.gov.
Next Steps: Once your DECIS profile is created, your supervisor will receive an email to verify your eligibility for certification. Your supervisor will need to follow the instructions in the email to login to the system and approve your eligibility. If the supervisor does not receive an email, they should check their DECIS Dashboard.
Now you can start preparing to take the DE certification assessment!