Page Revision: 6/11/2012 11:09:08 AM
Training & Performance Management
Performance Management is the systematic process by which an agency involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals.
The singular function of training within performance management is to help produce change. Training facilitates the upgrading of a person’s skill or the addition of a new skill, which in turn can bring about the desired change an agency is seeking at the individual level and/or at the organizational level.
It is important to understand that training in and of itself cannot improve performance. However, training is an integral part of what is needed to accomplish individual and organizational goals.
The purpose of this page is to provide agencies with:
- Tools to train executives on the Basis Appraisal System
- Resources to assist in training employees, supervisors, managers and executives on performance measurement and performance management
- Resources on using analytics
Memoranda & publications related to performance management
- The Basic SES Appraisal System
- President's 2013 Budget: Chapter on Performance Management
- The 2010 Government Performance Results Modernization Act (GPRA2010)
- Logic Models Program Evaluation: Strategies for Assessing How Information Dissemination Contributes to Agency Goals, GAO-02-923, Sept. 30, 2002. http://www.gao.gov/products/GAO-02-923
- Validating Measures Performance Plans: Selected Approaches for Verification and Validation of Agency Performance Information, GAO/GGD-99-139, July 30, 1999. http://www.gao.gov/products/GGD-99-139
- Scope of Performance Work The Results Act: An Evaluator’s Guide to Assessing Agency Annual Performance Plans, version 1, GAO/GGD-10.1.20, April 1998. http://www.gao.gov/products/GGD-10.1.20
- Planning, Goal-Setting and Prioritization The Results Act: An Evaluator’s Guide to Assessing Agency Annual Performance Plans, version 1, GAO/GGD-10.1.20, April 1998. http://www.gao.gov/products/GGD-10.1.20; and
- Program Evaluation: Experienced Agencies Follow a Similar Model for Prioritizing Research, GAO-11-176, Jan. 14, 2011. http://www.gao.gov/products/GAO-11-176
- Techniques for Influencing Outcomes Managing for Results: Measuring Program Results That Are Under Limited Federal Control, GAO/GGD-99-16, Dec. 11, 1998. http://www.gao.gov/products/GGD-99-16
Webcasts
- Making the Right Connections: Targeting the Best Competencies for Training
This webcast features the Merit Systems Protection Board study on the trainability of competencies. This study is useful in determining methods of training for various competenies.
http://www.youtube.com/watch?v=TKt5KzlbZs8
- OPM’s Training Evaluation Field Guide
This video provides a synopsis of OPM's Training Evaluation Field Guide. Agencies should use the field guide to evaluate the effectiveness of their training and training programs.
http://www.youtube.com/watch?v=sKez8NrRX1I
- NRC New Supervisor Training—Nuclear Regulatory Commission (NRC) & National Cancer Institute (NCI)
These webcasts are examples of how agencies consider training in the the performance of their supervisors (the NCI training begins at 26:55)
http://www.youtube.com/watch?v=udTwHjNu6iE
Performance Management Training & Presentations
- SES performance appraisal system slides
- ODNI Suite of Courses on Performance Management (on www.hru.gov)
Performance Measurement Training/Presentations
Using Analytics Training/Presentations
Other Government-wide Resources
U.S. Government Accountability Office (GAO)
U.S. Congressional Research Service (CRS)
Federal Evaluators
American Evaluation Association (AEA)