Page Revision: 6/7/2012 5:10:30 PM

Training & Performance Management

Performance Management is the systematic process by which an agency involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals.

The singular function of training within performance management is to help produce change. Training facilitates the upgrading of a person’s skill or the addition of a new skill, which in turn can bring about the desired change an agency is seeking at the individual level and/or at the organizational level.

It is important to understand that training in and of itself cannot improve performance. However, training is an integral part of what is needed to accomplish individual and organizational goals.

The purpose of this page is to provide agencies with:

• Tools to train executives on the Basis Appraisal System
• Resources to assist in training employees, supervisors, managers and executives on performance measurement and performance management
• Resources on using analytics

Memoranda related to performance management

• The Basic SES Appraisal System
• President's 2013 Budget: Chapter on Performance Management
• The 2010 Government Performance Results Modernization Act (GPRA2010) 

Webcasts

• Making the Right Connections: Targeting the Best Competencies for Training
  This webcast features the Merit Systems Protection Board study on the trainability of competencies.  This study is useful in determining methods of training for various competenies.
  http://www.youtube.com/watch?v=TKt5KzlbZs8
• OPM’s Training Evaluation Field Guide
  This video provides a synopsis of OPM's Training Evaluation Field Guide.  Agencies should use the field guide to evaluate the effectiveness of their training and training programs.
  http://www.youtube.com/watch?v=sKez8NrRX1I
• NRC New Supervisor Training—Nuclear Regulatory Commission (NRC) & National Cancer Institute (NCI)
  These webcasts are examples of how agencies consider training in the the performance of their supervisors (the NCI training begins at 26:55)
  http://www.youtube.com/watch?v=udTwHjNu6iE

Performance Management Training & Presentations

• SES performance appraisal system slides
  • Basic Appraisal System Overview
  • Appraisal System Detailed Slide Deck
• ODNI Suite of Courses on Performance Management (on www.hru.gov)
  • HR University Manager's Corner

Performance Measurement Training/Presentations

• EPA Course on Logic Modeling

Using Analytics Training/Presentations

• Analytics to Outcomes: Leveraging Predictive and Perspective Analytics

Other Government-wide Resources

U.S. Government Accountability Office (GAO)

• GAO, Designing Evaluations: 2012 Revision, GAO-12-208G, January 2012.
  http://gao.gov/assets/590/588146.pdf
• GAO, Performance Measurement and Evaluation: Definitions and Relationships, GAO-11-646SP, May 2011. http://www.gao.gov/assets/80/77277.pdf

U.S. Congressional Research Service (CRS)

• CRS, Changes to the Government Performance and Results Act (GPRA): Overview of the New Framework of Products and Processes, R42379, February 29, 2012.
  http://www.fas.org/sgp/crs/misc/R42379.pdf
• CRS, Obama Administration Agenda for Government Performance: Evolution and Related Issues for Congress, January 19, 2011.
  http://republicans.energycommerce.house.gov/Media/file/Hearings/Oversight/100511/BrassDoc2.pdf
  available as a link here, where the link is titled "Supplement Two"
  http://energycommerce.house.gov/hearings/hearingdetail.aspx?NewsID=8960

Federal Evaluators

• Bernholz, Eric, et al., "Evaluation Dialogue Between OMB Staff and Federal Evaluators: Digging a Bit Deeper into Evaluation Science," July 2006.
  http://www.whitehouse.gov/sites/default/files/omb/assets/omb/performance/supp_materials/fed_eval_2006_slides.pdf
  available as a link here, under the heading "Federal Evaluator's Evaluation Workshop (July 25, 2006)"
  http://www.whitehouse.gov/omb/performance_past
• Federal Evaluators website (and e-mail mailing list)
  http://fedeval.net/contact.htm

American Evaluation Association (AEA)

• American Evaluation Association, An Evaluation Roadmap for a More Effective Government, September 2010.
  http://www.eval.org/EPTF/aea10.roadmap.101910.pdf
  available as a link here: http://www.eval.org/EPTF.asp