Page Revision: 6/7/2012 4:45:17 PM

Training & Performance Management

Performance Management is the systematic process by which an agency involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals.

The singular function of training within performance management is to help produce change. Training facilitates the upgrading of a person’s skill or the addition of a new skill, which in turn can bring about the desired change an agency is seeking at the individual level and/or at the organizational level.

It is important to understand that training in and of itself cannot improve performance. However, training is an integral part of what is needed to accomplish individual and organizational goals.

The purpose of this page is to provide agencies with:

• Tools to train executives on the Basis Appraisal System
• Resources to assist in training employees, supervisors, managers and executives on performance measurement and performance management
• Resources on using analytics

Memoranda related to performance management

• The Basic SES Appraisal System
• President's 2013 Budget: Chapter on Performance Management
• The 2010 Government Performance Results Modernization Act (GPRA2010) 

Webcasts

• Making the Right Connections: Targeting the Best Competencies for Training
  This webcast features the Merit Systems Protection Board study on the trainability of competencies.  This study is useful in determining methods of training for various competenies.
  http://www.youtube.com/watch?v=TKt5KzlbZs8
• OPM’s Training Evaluation Field Guide
  This video provides a synopsis of OPM's Training Evaluation Field Guide.  Agencies should use the field guide to evaluate the effectiveness of their training and training programs.
  http://www.youtube.com/watch?v=sKez8NrRX1I
• NRC New Supervisor Training—Nuclear Regulatory Commission (NRC) & National Cancer Institute (NCI)
  These webcasts are examples of how agencies consider training in the the performance of their supervisors (the NCI training begins at 26:55)
  http://www.youtube.com/watch?v=udTwHjNu6iE
• Performance Management Training/Presentations
  SES performance appraisal system slides
  
  • Basic Appraisal System Overview
  • Appraisal System Detailed Slide Deck

  ODNI Suite of Courses on Performance Management (on www.hru.gov)
  
  HR University Manager's Corner
  
  Performance Measurement Training/Presentations:
  EPA Course on Logic Modeling
  
  
  Using Analytics Training/Presentations:
  Analytics to Outcomes: Leveraging Predictive and Perspective Analytics
  
  
  Other Government-wide Resources:
  U.S. Government Accountability Office (GAO)

  GAO, Designing Evaluations: 2012 Revision, GAO-12-208G, January 2012.
  http://gao.gov/assets/590/588146.pdf

  GAO, Performance Measurement and Evaluation: Definitions and Relationships, GAO-11-646SP, May 2011.
  http://www.gao.gov/assets/80/77277.pdf

  U.S. Congressional Research Service (CRS)

  CRS, Changes to the Government Performance and Results Act (GPRA): Overview of the New Framework of Products and Processes, R42379, February 29, 2012.
  http://www.fas.org/sgp/crs/misc/R42379.pdf

  CRS, Obama Administration Agenda for Government Performance: Evolution and Related Issues for Congress, January 19, 2011.
  http://republicans.energycommerce.house.gov/Media/file/Hearings/Oversight/100511/BrassDoc2.pdf
  available as a link here, where the link is titled "Supplement Two"
  http://energycommerce.house.gov/hearings/hearingdetail.aspx?NewsID=8960

  Federal Evaluators

  Bernholz, Eric, et al., "Evaluation Dialogue Between OMB Staff and Federal Evaluators: Digging a Bit Deeper into Evaluation Science," July 2006.
  http://www.whitehouse.gov/sites/default/files/omb/assets/omb/performance/supp_materials/fed_eval_2006_slides.pdf
  available as a link here, under the heading "Federal Evaluator's Evaluation Workshop (July 25, 2006)"
  http://www.whitehouse.gov/omb/performance_past

  Federal Evaluators website (and e-mail mailing list)
  http://fedeval.net/contact.htm

  American Evaluation Association (AEA)

  American Evaluation Association, An Evaluation Roadmap for a More Effective Government, September 2010.
  http://www.eval.org/EPTF/aea10.roadmap.101910.pdf
  available as a link here:
  http://www.eval.org/EPTF.asp