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Frequently Asked Questions USAJOBS

  • The SQS form is used to apply for certain positions only; not for all jobs.  When used, the SQS can generally be completed either online or in paper format. To determine if an SQS is needed to apply for the job you are interested in, please read the “How to Apply” instructions in the job opportunity announcement very carefully. If you have additional questions about the application process, please direct your question to the point-of-contact shown at the bottom of the job opportunity announcement.
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  • If you receive an error message while changing your email address, then the new email address you are trying to use is already in use on another USAJOBS account. Only one USAJOBS account may be associated with each email address.
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  • The username and password you have established on USAJOBS cannot be used to log on to other systems such as QuickHire or Resumix. In the meantime, if you are experiencing a specific problem logging in to QuickHire, please contact the point of contact shown on the job opportunity announcement.
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  • If the additional Information section is not appearing while previewing a resume, click Contact Us.
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  • To edit your resume, follow these steps: 1. Click "My Account" at the top of the page. 2. Log-in. 3. In the "My Resumes" section, click the "Edit" link below the resume in the list.     This will bring you to the first section of your resume with your contact     information. 4. On the tabs at the top, click the appropriate section of the resume that you     wish to edit. 5. Make the desired changes and double check that all of the required     information (*) is completed. 6. Click Save. 7. This will move you onto the next section of the resume If further assistance is     needed, click Contact Us.
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  • To make your resume searchable, select My Account from the top menu, then select Resumes. There you will see your list of resumes and you can choose to make one searchable by clicking the Make Searchable link.
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  • To unsubscribe to saved searches: • Select My Account • Select Saved Searches • Select edit and change the notification settings
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  • Internet Explorer 5.X and AOL 8.0/7.0/6.0/5.0 for Windows: • Click 'Start' menu from Desktop. • Point to 'Settings'. • Click 'Control Panel'. • Click the 'Internet Options' icon. • Select the 'Security' tab. • Click the 'Internet' icon. • Click 'Custom Level'. • Scroll down until you see 'Cookies'. • Select 'Enable' under 'Allow cookies that are stored on your computer'. • Select 'Enable' under 'Allow per-session cookies (not stored)'. • Click 'OK', and click 'OK' again. • Close the 'Control Panel.' Internet Explorer 4.X and AOL 4.0 for Windows: • Click 'Start' menu from Desktop. • Point to 'Settings'. • Click 'Control Panel'. • Click the 'Internet' icon. • Select the 'Advanced' tab. • Scroll down until you see 'Cookies'. • Select 'Always accept cookies'. • Click 'Apply' and click 'OK'. • Then close the 'Control Panel.' Internet Explorer for Macintosh: • Click the 'Edit' menu. • Click 'Preferences'. • On the left margin, click 'Cookies' under 'Receiving Files'. • Next to 'When receiving cookies:', select 'Never Ask'. • Click 'OK'. AOL for Macintosh: • Click the 'My AOL' menu. • Click 'Preferences'. • Click the 'WWW' icon. • Click 'Advanced Settings'. • On the left margin, click 'Cookies' under 'Receiving Files'. • Next to 'When receiving cookies:', select 'Never Ask'. • Click 'OK' and click 'OK' again. Netscape 6.X: • Click the 'Edit' menu. • Click 'Preferences'. • On the 'Categories' list, click 'Cookies' below the 'Advanced' option. • Select 'Accept all cookies'. • Click OK.
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  • Most Federal agencies have a Selective Placement Program Coordinator and/or Special Emphasis Program Manager (SEPM) for employment of adults with disabilities, or equivalent, to assist agency management recruit, hire and accommodate individuals with disabilities at that agency. These Coordinators and/or Managers have many roles and responsibilities, including:
    • Advising managers about candidates available for placement in positions under special hiring authorities, and providing managers with information on reasonable accommodation and needs assessments for applicants and employees.
    • Helping managers determine the essential duties of the position, identify architectural barriers and possible modifications that allow individuals with disabilities to perform essential duties.
    • Helping persons with disabilities get information about current job opportunities, types of positions in the agency and how these positions are filled, and reasonable accommodation.
    • Working with public and private organizations involved in the placement of applicants with disabilities to provide information about their agency program and job opportunities and to facilitate the placement of applicants with disabilities in their agency.
    • Monitoring and evaluating selective placement program efforts and activities for individuals with disabilities to determine their effectiveness, and making changes as needed to improve program effectiveness.
    Use the Selective Placement Program Coordinator (SPPC) directory to find a Coordinator.
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  • You have the option of copying and pasting text from Word documents into the resume builder to more easily fill in the required information. However, some formatting in these documents may not work in the USAJOBS resume builder. To correct any formatting errors inside your announcement, you must first save the original file in a .txt format. To do this, go to the "Save As" option and then choose to save it as a "Plain Text (*.txt)" file. Open the new file and ensure the text appears in an acceptable format and then copy and paste your resume text into the resume builder.
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